One item still processing

[ViviHer]

hi I recently made a online purchase and it says four out of five items processed and shipped but one of the items still says processing. I was just wondering if it’s out of stock or something went wrong with the order?

[LaurieBT]

Hi @ViviHer,

We're happy to check on this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

Best,

Laurie