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200,644 Posts
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Former employee needing paystubs
Hello, I am a former employee needing access to my paystubs and can no
longer log into Dayforce. I’ve tried calling the store but no one knows
what to do. Can you please help? Thank you, A
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How to add your products in my app
Hi,I’m currently building a skincare discovery app and would love to
know what is the best way to add Sephora products into an app (product
names, categories, ingredients, etc.) in a compliant way. Is...
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Re: How to add your products in my app
Hi @REMSapp, thank you for reaching out! As a privately held company, we
don't currently offer a process for this. We greatly appreciate your
passion for Sephora, and we welcome you to learn more abou...
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My order got stolen and I got scammed !
Hello guys ! I’m writing because I am honestly devastated and extremely
upset about what happened with my order. I ordered a Dyson from Sephora
as a Christmas gift for my daughter. The delivery driver...
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Re: My order got stolen and I got scammed !
@MariaPerezzz, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you wou...
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W2 form
I am a former employee and I’ve tried reaching out to Payroll MULTIPLE
TIMES for my W2 and my manager from my store won’t help so how can I get
my W2??? Plz help
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Re: W2 form
Hi I’m also a former Sephora employee and I’ve been unable to gain
access to Dayforce for my W2 forms
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Re: W2 form
@Roshcelle W2s are currently being mailed out. If you are at a different
address, please send me a private message with your registered email
address or you can contact Sephora privately through Faceb...
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Re: W2 form
@misslissab I'm not able to reply to your PM, as they are not enabled on
your side. You can adjust your account settings (the gear icon) on a
desktop or mobile web browser.
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Re: W2 form
@jackied17 It looks like your private messages are currently turned off.
Please send me a private message with your registered email address or
you can contact Sephora privately through Facebook, X or...
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Re: W2 form
@misslissab It looks like your private messages are currently turned
off. Please send me a private message with your registered email address
or you can contact Sephora privately through Facebook, X or Instagram
for further assistance.
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Return
How long does it take for funds to be rufunded to account after return
process in store ?
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Re: Return
@Nyyllaa It depends on your financial institution but you should
typically see it post to your account within 3-10 business days.
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Creating/Registering account
I opened a store credit card and can make payments through easy pay but
when I called the number on the back of my physical credit card that ive
been using in store, they said they dont have any infor...
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Re: Creating/Registering account
@l0youngI'm sorry for the confusion. You should be able to contact
Comenity for further assistance with your Sephora credit card as they
are the issuing bank. Please call: 1-866-841-5037 (Sephora Visa...
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didn't receive 10% off discount for signing up for texts
hi! I tried to sign up for the text messages to get 10% off of my
purchase. I received the text to reply 'Y' to and then received the text
saying welcome but I didn't get my coupon code. thanks!
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Re: didn't receive 10% off discount for signing up for texts
I just had the same problem so frustrating...
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Re: didn't receive 10% off discount for signing up for texts
@Zzczczc I'm sorry to hear that! Please contact us by phone at
1-877-737-4672 or through our live chat for further assistance with
this: www.sephora.com/beauty/customer-service
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Re: didn't receive 10% off discount for signing up for texts
Hi @RJMain, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings. If you would like to send me a private message w...
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Re: didn't receive 10% off discount for signing up for texts
I run into the same problem, please help
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Re: didn't receive 10% off discount for signing up for texts
@victoriax6 sorry to hear that. I'm sending you a PM.
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Re: didn't receive 10% off discount for signing up for texts
Hi! I also had that same problem and didn’t get a code when I replied
with “Y”. I got a welcoming message as well but nothing else. Thank you!
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Re: didn't receive 10% off discount for signing up for texts
Hi @Msavov I will send you a PM to assist.
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Re: didn't receive 10% off discount for signing up for texts
Hi @mira58, I'm sorry to hear this and I'll send you a
message.Best,Laurie
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Re: didn't receive 10% off discount for signing up for texts
Hi! I have the same issue! I signed up and sent “Y” and recieved no
code.
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Re: didn't receive 10% off discount for signing up for texts
Hi @thatgirlysophia I'll send you a PM to request for more information!
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Re: didn't receive 10% off discount for signing up for texts
HI @kk4114 I'll send you a PM to request for more info!
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Re: didn't receive 10% off discount for signing up for texts
Also didn’t get the promo, help please!
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Re: didn't receive 10% off discount for signing up for texts
Hi @nyamnti, I'll send you a message to assist! Best regards, Laurie
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Re: didn't receive 10% off discount for signing up for texts
I also didn’t get a promo code when I signed up for the texts
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Re: didn't receive 10% off discount for signing up for texts
Hi @harpyss I'm sorry for the confusion. We are not offering a 10%
discount for signing up for text alerts at this time.
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4 digit pin
Hello I received a gift card for Christmas and it only has a 4 digit
pin. mobile app states it should be 8 digits. please help
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Re: 4 digit pin
Hi @Andram1988, my apologies! I recommend contacting the number on the
back of the card to learn if they're able to assist. Alternatively, you
can also try visiting a Sephora store to learn if they're...
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looking for wholesale items
helllo i am in california and i am looking on how to get bulk items at
wolesale prices like the beauty insider boxes and other major brands if
someone an help
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Re: looking for wholesale items
Hi @elitebeautybyno, thank you for reaching out! As a privately held
company, Sephora does not offer wholesale opportunities at this time.
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Glam It Up For Prom
I hope this message finds you well. My name is Crystal, and I am
reaching out on behalf of Glam It Up For Prom. We are excited to be
preparing for our 2nd Annual Prom Dress Giveaway, an event dedicate...
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