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AnonymousInsider

Money Was Put Back Into My Bank Account??

I'm new to this forum so I'm sorry if this is in the wrong place. 

 

Okay, so I made an online purchase last Friday and my order placed a statement on my bank account and removed the amount I paid. Today, the money is back on my account and there is no Sephora statement from when I purchased (it was there before).

 

Is Sephora planning on cancelling my order or am I missing something? (Hopefully not too obvious of a reason). The order status says pending.

 

Thank you so much for whoever can answer this?

2 Replies

Re: Money Was Put Back Into My Bank Account??

Hi @Anonymous,

 

I'm sorry to hear this! Sephora charges you for your order when your order has shipped. If you'd like me to check the status of your order, please private message me your order number so I can assist. Thank you! 🙂

 

Best Regards,

 

❤️ Raquel

AnonymousInsider

Re: Money Was Put Back Into My Bank Account??

Sorry, I ordered Thursday, not Friday.

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