Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Missing Order since Early December

I know this is a common thread, but I placed my order a month ago and it still has not arrived. It stopped tracking in my city on December 21st and I have had no luck trying to contact customer service or anyone else about it. I need to buy foundation but I really don't want to place another order and risk having even more items lost in the mail. 

Tags:
1 Reply

Re: Missing Order since Early December

Hi @HellenSkelter,

 

I'm sorry to hear about this! I'll send you a PM.

 

Always,
Danee

Conversation Stats
  • 1 reply
  • 148 views
  • 0 Hearts Given
  • 2 Contributors