Loves list not working?

[VisceralMel]

Any idea why the loves list isn't working properly? You guys aren't getting rid of the feature are you?

[Scorpionscave]

Mine is not working either.  All of them are gone and when I go to an item it has the heart red.  And when I try to add new things it says an error message. 

[smileyyjoy]

I am also having this same issue since end of last year! Although I have been bookmarking items as an alternative way, I would love any solution to keep track of items through the loves list. Thank you in advance!

[DaneeBT]

Hi @smileyyjoy!

I'm sorry for the issues you're experiencing with the Loves List! Can you please provide us with the details of the issue? Thank you!

Always,

Danee

[smileyyjoy]

Hi Danee, 

The "Add to Loves" feature does not work anymore when I try to add a product to the list. After selecting "Add to Loves," the status does not change to "Added" or show up in the "Loves List." I have tried clearing cache/cookies on my browser so far.

Thank you,

Joy

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@DaneeBT wrote:

Hi @smileyyjoy!

I'm sorry for the issues you're experiencing with the Loves List! Can you please provide us with the details of the issue? Thank you!

Always,

Danee

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[AmyXiong]

I have the same problem! 😞

[MariJane28]

I'm having the same issue! I recently called to see if there was anything that they can do for it but they said no. They did mention that they recently update the site or something along the lines of that so maybe that's why some of us are also having this issue.

[keelybt]

Hi VisceralMel, I'm sorry to hear that you are having difficulty with the loves list. What are you experiencing exactly?

[gignerj]

Hello,

I am having the same difficulty - my Loves list is showing up as blank but if I go to an item that I have loved, it shows as loved. I am able add items to my Loves list but when I click on the Loves list, the item just added does not show up.

Thank you very much!

[VisceralMel]

Just curious if there is a glitch or if the feature was going to be taken down because I can't see my loves list. It's not a huge biggie since I can still see the hearts on products I've previously loved but, when I head over to the "list" it tells me it's empty. 

The site also didn't allow me to put a heart on anything but a complete purge of my web history (and cookies) fixed that up. It didn't fix the list view however, since it still shows up as empty. Like I asked earlier tho, glitch or feature on the way out? 

[stacy75]

It's 2019 and this issue is still not resolved. I can save some products to the loves list but not all that I select. My husband uses the loves list to get ideas for gifts and I'm sure he's not the only one. It would be great to be able save to any product to the loves list. 

[RebeccaBT]

Hi @stacy75,

I will send you a PM to further assist you. 

Best,
Rebecca

[Junijay]

The exact same thing is happening to me right now. Things were fine until August. Maybe they are phasing out the loves list feature.