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Post in Customer Support
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AnonymousInsider
‎01-29-2021 02:52 PM
‎01-29-2021 02:52 PM

Items missing

Hi, I just had an order get delivered and 3 out of 4 items are missing (Olaplex #3 and two trial size moisturizer/serum). I only got one tracking number for all 4 items so I assumed they'd all arrive together and it says that's delivered. Can I confirm that the items shipping separately, and if so, how can I track them? Thanks

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DaneeBT
MOD
‎01-29-2021 02:58 PM
‎01-29-2021 02:58 PM

Re: Items missing

Hi @Anonymous,

 

I'll send you a PM.

 

Always,
Danee

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  • ‎01-29-2021 02:52 PM
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