Issue with $100 2500 points reward

[Palomam123]

I'm having issues with this reward, the system is telling me that the CVV of the card is not there or that splitting payment failed, I tried many times and I got the same answer, now the reward even disappear from my cart and I can't find it to add it again.

Somebody knows how to do this?

Thanks!!

[jfaithcho]

I am also experiencing the same problem! Can someone help me out?

[keelybt]

@jfaithcho For security purposes, you may need to enter the CVV when redeeming a reward. Please let us know if you are still having trouble. 

[LaurieBT]

Hi @Palomam123,

I'm sorry about this! I'll send you a message.

Warm regards,

Laurie

[DKSu]

I’m experiencing the same issue! Can you please post the solution so that everybody can refer to it?

[DaneeBT]

Hi @DKSu oh no! I'll send you a PM.

[Tong18]

Hi! I have the same problem, can't place the order.

[NopeCity]

Same - could you post a solution to others so we can all fix?

[keelybt]

@Tong18 I will send you a PM for more information.