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Post in Customer Support
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How to change username?

Hello - my username shows up as "unknown user" each time I post - how can I get it to show my name?

3 Replies

Re: How to change username?

Hi @ko180,

 

I'm sorry for the trouble! I'll send you a message for more information.

 

Warm regards,

Laurie

Re: How to change username?

Hi @LaurieBT 

 

I actually have some privacy concerns and am hoping someone can help me do this as well. I just tried the Rouge Hotline but the person I spoke to had no idea what I was talking about. Hoping you can help!

Re: How to change username?

Hi @sarends,

 

Regretfully, once a BIC username has been created, it cannot be changed. However, I'll send you a PM to further assist.

 

Always,

Danee

Re: How to change username?

Hi,

 

I am also looking to change my username. How can I do that? Can you help?

Re: How to change username?

Hi @pgaestheticsblog,

 

Once a username has been created, it cannot be changed or modified. I'm sorry about that!

 

Always,
Danee

Re: How to change username?

If I delete my account will I loose my points? Will I be able to sign up again?

Re: How to change username?

@pgaestheticsblog If you make a new account to update your username, we can move your points to the new account. 

Re: How to change username?

Thanks Laurie - I just emailed support with the photo and your name in the subject!

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