How to cancel an order?

[Clarisasg]

I just placed an order 15 minutes ago. I wanted to use a promo code but somehow it didn't go through. I want to reorder and use the promo code, but I have to cancel this one first. The customer service is closed at this time. Can someone help me please? My order number is # Thank you.

[DaneeBT]

Hi @Clarisasg 🙂

In reviewing your account, it appears that you may have recently spoke to one of our representatives regarding your order. It looks like your order has been cancelled. If you have any additional questions or concerns, please send me a private message. Thank you!

Always,
Danee