How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[DaneeBT]

Hi @minniemichelle, I will send you a PM to help!

Always,

Danee

[summerlee99]

Hi, the same thing happened to me. My boyfriend purchased an order for me under guest and I would like to transfer the points to my account!

[RebeccaBT]

Hi @summerlee99,

I will send you a PM to further assist you. 

Best,

Rebecca

[Jamievw]

Hi,

the same thing happened to me. I made two orders as guest before I finalized my Sephora account. Can someone help me with this? I have the order information handy.

Thanks!

[ZakiyaBT]

HI @effiembrow and @Jamievw,

Please send me a PM with your registered email address and order numbers and I will look into this further for you. Thanks!

Best,

Zakiya

[effiembrow]

I accidentally made a purchase last night from a guest account and I would like to redeem my points. May i please have some assistance with this?

[Anonymous]

Happy Friday!

I recently purchased something as a guest and would also like to transfer my points over to my new account. What can I do to make that happen? Thanks!(:

[keelybt]

Hi @Anonymous I will send you a PM to help. 

[Dev0C]

Hi, the same thing happened to me. I made two orders and made one as a guest. Can someone help me with this?

[ZakiyaBT]

Hi @Dev0C,

Please send me a private message with both order numbers and I will look into this further for you. 

Best,

Zakiya

[Gwyn27]

Hi,

I also purchased products recently online as a guest before I finalized my Sephora account. Is there a way I can still redeem those points? I have the order information handy. Thanks!

[DaneeBT]

Hi @Gwyn27,

I will send you a PM to further assist you!

Always,
Danee

[bellatelling]

i recently made an in store purchase but i did not realize i had an account already. is there a way i can add the points from my in store purchase to my account?

[DaneeBT]

Hi @bellatelling,

I'll send you a PM to help!

Always,
Danee

[alllllllllllly]

can i apply insider points after my purchase? just placed an order online and was having trouble signing in to my account at the time, but i fixed that!

[Anonymous]

Hi, I was also having trouble signing in. I couldn't remember my password and was not receiving the reset email before I had to leave for work, so I made the purchase thinking I could try again later to receive the points once I got the emails about the purchase. Please help, thanks!

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[JaneanBT]

Hi @Anonymous,

I will send you a private message so that I can assist you with this. Thanks! 

Best Wishes,

Janean

[DaneeBT]

Hi @alllllllllllly,

I'm sending you a PM now!

Always,
Danee

[GVH11]

Hello! I had the same situation, my mother bought me some products during the spring sale for me since I'm abroad but didn't have my login info. So I wanted to see if its still possible to add to my account/points.

Thank you!

[keelybt]

@GVH11 I will send you a PM to help. 

[maryf33]

I was hoping too to add my first purchase to my new account! Is there a way to do this?