How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[JaneanBT]

Hi @Jackpea,

I will send you a private message so that I can help with this. Thanks! 

Best Wishes,

Janean

[Anonymous]

I’m having the same issue. Can someone help me out?

[JustJoy13]

I’ve been shopping at Sephora for a while now, but just recently joined Beauty Insider. Is there a way to claim points for the purchase I just made a few hours ago?

[keelybt]

Hi @JustJoy13 I will send you a PM to help. 

[LaurieBT]

Hi @Anonymous,

I sent you a private message to assist with your points. To view your private messages, please go to your Community profile, then click Messages.  Thank you!

Warm regards,

Laurie

[grahamfashion]

can a mod also send me a pm so I can add points i just purchased today and the system was down, thanks so much

[LaurieBT]

Hi @grahamfashion,

I'll send you a private message to assist with your points. 🙂

Best regards,

Laurie

[mrswiebe]

Can someone please help me add my points to my account I'm having the exact same issue!

[ZakiyaBT]

Hi @mrswibe,

I will send you a PM for further assistance.

Best,

Zakiya

[cestlavyvo]

I'm having the same issue. Has anyone figured out how to add points after purchase?

[RebeccaBT]

Hi @cestlavyvo,

I will send you a PM to further assis you. 

Best,
Rebecca

[BigZD]

How do I add points to my account, the cashier forgot to.

[melissabt]

@BigZD,

I am going to send you a message shortly!

[BigZD]

[khnnah]

Hi, I have the same issue. I bought over $200 items without adding points. Can somebody help me plz?

[keelybt]

Hi @khnnah I will send you a PM to help. 

[MaryamHyder]

Hi I am experiencing the same issue. I bought items in France today but didn’t have my insider card. I gave them my phone number and email but they weren’t able to find my account. Can I get some help? 

[TrysBeautyItems]

Rewards accounts aren't transferrable between countries. France's program is completely different than North America's. To get points, you'll need to get a French rewards account.

@MaryamHyder 

[sallehlu]

Hi, I am also having this issue where I would like to add points from a prior purchase.

[LaurieBT]

Hi @sallehlu and @Tinbo,

I'll send each of you a private message to help shortly. Thank you!

Best regards,

Laurie  

[Tinbo]

Hi, I’m having the same issue. Could someone help me as well?