How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[SanB06]

Oh boy I didn't know this was a commom problem! My mom in law bought a ton of stuff giving my number but my account was not created online till then. Is there any way I can hope to get the points for those products? I have most of the products still in use. 🙏

[keelybt]

@Anonymous If your purchase was made in France, you would need to contact Sephora FR directly. We are only able to assist with Sephora US and Canada. 

[Galiilea]

Hi i have the same issue, but mine is here in US could u help me adding my points ?

[DaneeBT]

Hi @Galiilea, I recently sent you a PM!

[hendE04]

Hi my brother also bought me a birthday gift from a guest account, so is there any way that I could add the points to my account?

[keelybt]

@hendE04 I will send you a PM for more information. 

[coolage]

May I receive help also, in US and purchased stuff on a guest account

[LaurieBT]

Hi @coolage,

I'll send you a message shortly to assist! 

Best,

Laurie

[Chickitabanana]

Hello, wondering if I could get assistance with adding a previous purchase to my account for rewards/points?

[keelybt]

@Chickitabanana I will send you a PM to help. 

[eikaz16]

Hi, 

The same happened to me, my husband bought something for me but he didn’t use my account, can I have assistance on adding this to my account so I can get the points?

Thanks!

[LaurieBT]

Hi @eikaz16,

I'll send you a message to assist, thank you!

Best,

Laurie

[oosefowt]

Same here

[DaneeBT]

Hi @oosefowt,

I'm going to send you a PM 🙂

Always,
Danee

[sxlpz]

resolved.

[JaneanBT]

Hi @sxlpz,

I will send you a private message so I can further assist you. Thanks! 

Best Wishes,

Janean

[jatwood2]

Hello, my husband recently made a purchase online but didn’t use my account. Is it possible to add the points? 

[LaurieBT]

Hi @jatwood2,

I'll send you a message shortly to assist!

Warm regards,

Laurie 

[Anonymous]

Hi also purchased online as a guest but want to link to my rewards, can I add To my account?

[JaneanBT]

Hi @Anonymous,

I will send you a private message so I can assist you with this. Thanks! 

Best Wishes,

Janean

[minniemichelle]

Hi,

A similar thing happened to me. I made my account right after I made my purchase, but my order is linked to my new account. Can I claim points for this purchase?