How can i add points after purchase?

[MeilaniC]

My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

[DaneeBT]

Hi @maryf33, I'm sending you a PM!

[cmngyen]

Hi! I am also having the same problem. Can someone help me as I would like to know how to add the points from my receipt from my purchase as well.

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[cmngyen]

Hi! I am also having the same problem. Can someone help me as I would like to know how to add the points from my receipt from my purchase as well.

[PenelopeBT]

Hi @cmngyen,

Please send me a private message with a copy of your receipt for further assistance.

Best,

Penelope

[Anonymous]

Hi im having the same problem... thanks in advance

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@PenelopeBT wrote:

Hi @cmngyen,

Please send me a private message with a copy of your receipt for further assistance.

Best,

Penelope

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[DaneeBT]

Hi @Anonymous, I'm sending you a PM to help!

Always,
Danee

[Anonymous]

Hi im having the same problem... thanks in advance

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@PenelopeBT wrote:

Hi @cmngyen,

Please send me a private message with a copy of your receipt for further assistance.

Best,

Penelope

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[PenelopeBT]

Hi @cmngyen,

Please send me a private message with a copy of your receipt for further assistance.

Best,

Penelope

[Belle273]

I’m having the same issue my friend just purchased makeup for me too but they didn’t use my account at all and just used themselves as a guest and I wanted my points because it was a lot of points, is there a way for me to receive my points even though my friend used guest for purchasing my makeup?

[jazzylove38]

Same issue, I have my receipt, but I spent over 200 bucks!

[DaneeBT]

Hi @jazzylove38, I'll send you a PM to further assist!

Always,
Danee

[bemilie]

Can you help me as well? I just made my first purchase at a Sephora, didn’t know about point!

[ZakiyaBT]

Hi @bemilie,

I will send you a PM for further assistance. 

Best,

Zakiya

[sophdoqui]

Hi, I'm having the same issue. I have a receipt for the items. Can someone help me add the insider points to me account? Thanks!

[DaneeBT]

HI @sophdoqui,

I'm sending you a PM to assist you!

Always,
Danee

[elizabethmreyes]

Hello there!

I am having the same issue. Can someone please help?

[keelybt]

@elizabethmreyes I will send you a PM to help. 

[uwuaile]

would it be possible to add my points through a reciept as well? i still have it. the cashier didnt ask me if i wanted to create an account or if i had one so i did it online (:

[LaurieBT]

Hi @uwuaile,

I'm happy to help! I'll send you a private message shortly.

Best regards,

Laurie

[shopaholic20]

I also purchased something last week, I did an exchange and I remember mentioning my phone number for that but I don't have the points or the purchase reflected on my purchase history.

[ZakiyaBT]

Hi @shopaholic20,

I am sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

[Hauntingss]

Hello, I don't know how to add points to my account. Can someone assist me ? ,I also have a receipt.

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@MeilaniC wrote:
My boyfriend bought me some makeup from Sephora recently as Christmas gifts. He mentioned his phone number instead of mine at the cash registers. He doesn't have an account, he just thought I used his phone number when I made one. My questions are: 1. Supposedly, it's a lot of points. He and especially I don't want the points to go to waste, so would I be able to add the points from his purchase to my account? 2. I don't know what makeup he bought me, and he doesn't want to show me the receipt until after Christmas, because it'd spoil the surprise. Do the points expire, or do they have a time limit before they can't be added to an account anymore? Thank you in advance!!

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