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Post in Customer Support
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How can I delete a color iq from my profile?

I was color matched in store and it was totally wrong. It has yellow undertones and I clearly have red. It's not even close. Unfortunately it is set as the default iq in my profile and I don't have the option to remove it or at least change the default. How can I get rid of it?

Re: How can I delete a color iq from my profile?

Hi Pammkat, 

 

Sorry for any inconvenience! Your most recently added Color IQ number will set as your Default. I recommend adding your current Color IQ shade so that your matches will appear correctly 🙂

 

I hope this helps!

 

Bisous, 

 

Sian

Re: How can I delete a color iq from my profile?

I hope you get a helpful response because I have a similar issue

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