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Post in Customer Support
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Holiday Bonus 2018

Holiday Bonus FAQs.png

 

EDIT: There has been an update that will affect VIB and Rouge. To learn more visit this thread: https://community.sephora.com/t5/Trending-Now/Holiday-Bonus-Update/m-p/4313502

 

Clear your cal, fill your basket, and get ready to shop because Holiday Bonus is right around the corner. Here’s a breakdown of the promo:

 

Rouge, you get TWO exclusive weekends of savings: Fri 10/26 – Mon 10/29 and Fri 11/2 – Mon 11/5. This means you get 20% off on the hottest beauty products before anyone else.

 

VIB and Insider, you will each get four days to shop. VIB will get to save 20% off Fri 11/9 – Mon 11/12 and Insiders will save 15% off from Fri 11/16 – Mon 11/19. Can’t wait to see you all there!

 

The holidays are quickly approaching and that means that more people will be stepping out and running to Sephora to play with products, indulge in a service or pick up a gift. We want to ensure our Beauty Insiders have time to get all the gifts they need (and something for yourself) in time for the holidays! As we end this amazing year, we look forward to growing with you in 2019!

 

Want more details? Check out our FAQs:

 

What is the Holiday Bonus promotion?

The exclusive, once-a-year promo for Rouge, VIB, and Insider—and the best excuse to splurge, restock favorites, and start stocking up for the Holidays.

 

What’s the offer?

  • Rouge get 20% off, unlimited online and in store.
  • VIB also get 20% off, unlimited online and in store.
  • Insiders get 15% off, unlimited online and in store.

 

 

What’s my code to shop?

  • Rouge: ROUGEBONUS
  • VIB: VIBBONUS
  • Insider: BIBONUS

 

Dates, please?

  • Rouge: Fri 10/26 – Mon 10/29 and Fri 11/2 – Mon 11/5.
  • VIB: Fri 11/9 – Mon 11/12.
  • Insider: Fri 11/16 – Mon 11/19.

 

Wait, why are the Rouge dates split?

As a benefit of our top tier of membership, Rouge gets two weekends to shop before VIB and Insiders.

 

What if I like to order online?

That’s cool. You can redeem the offer on both US and CA sites

 

I’m Rouge! Tell me about Bring a Friend, please.

We’re glad you asked. For one day only, 10/26, all Rouge clients get to bring a friend to shop with them in-store and share their 20% discount. Your friend has to be enrolled in the Beauty Insider program and you both must be in-store for your friend to receive 20% off. Not only will your friend get to experience Rouge early access with you but they will also receive the sample bag, while supplies last.

 

Can I redeem the offer more than once?

If you forget something the first time around, don’t even stress. The offer can be used as many times as you want. Just one catch: One sample set per Rouge client on 10/26 while supplies last, in-stores only.

 

Is this offer available in Canada?

Yes!

 

What about Sephora inside JCPenney?

The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.

 

Are there any exclusions?

In one word, yes. In lots of words: The offer is not valid on Google products. Not valid on previous purchases, purchases of gift cards or eGift cards, FLASH, PLAY! by Sephora, gift wrap, taxes, or shipping & handling charges. Clients are limited to the purchase of one Dyson item, three Drunk Elephant items, and three Tatcha items per SKU per transaction. Cannot be used in conjunction with other promotion codes or Rouge Reward.

 

I’m Rouge! Can I see the sample set?

We’re glad you asked! Here’s a picture of the samples included. Cute huh?Holiday Bonus Bag.png

 

Tags:

@haleyvvvv yeah they should give us more weekends or a hi...

@haleyvvvv yeah they should give us more weekends or a higher discount!

Re: Holiday Bonus 2018

Dang! How did I totalllly miss this holiday sale?! And by a day too 😞 ANY chance of having another 20% off in the near future?

Re: Holiday Bonus 2018

Hi @pirouette84,

 

We still have exciting promotions and sales coming soon. Please stay tuned for an update shortly!

 

Stay Gorgeous,

Penelope

Re: Holiday Bonus 2018

Hi @Cooper33,

 

We're so sorry to hear this and appreciate you bringing this to our attention. We value your feedback and will share it directly with the appropriate team for improvements with future promotions.

 

Stay Gorgeous,

Penelope

Re: Holiday Bonus 2018

I am very frustrated this year with some of the stock issues going on. I have been a loyal Rouge shopper for what feels like forever so this is especially annoying. The one thing I wanted was the Hourglass Unlocked to buy during the sale. It was out of stock completely the first weekend. Yesterday morning I was able to add it to my cart and purchase it....only to find out hours later that they won’t ship it because now it’s magically out of stock now. I am very sick of stuff like this happening at Sephora. Now that the Rouge sale is almost over, looks like it’s not happening for me. First world problems, I know, but still.

Re: Holiday Bonus 2018

I just turned Rouge today, so does that mean I miss out on my bonus? 

Re: Holiday Bonus 2018

@CheleBean you can use the code right away. 

Holiday Bonus 2018

rouge code is live and i just snagged the new Dyson!! 😆

Re: Holiday Bonus 2018

So, the code for online shopping for VIBs is floating around. What about in store shopping? How do we do that without any email or anything? And, what's with those emails, anyway? You are not sending them out this year? It is online shopping only? None of my friends have yet received their email, either. Some of us would like to plan a trip to the city, so we can shop in stores.

@MaliBT@SephoraBIC

Re: Holiday Bonus 2018

Hi @Magrathea

 

We have not yet sent emails to our VIB or Insider members regarding our Holiday Bonus 2018 promotion but we should be sending them out soon! Additionally, we'll be posting the dates and additional details on BIC in the near future so please stay tuned. I appreciate your patience!

 

Always,

Danee

RE: Re: Holiday Bonus 2018

6 days after this post ^ and I still haven’t gotten an email 😑
Anonymous Insider

RE: Holiday Bonus 2018

I really want Sephora to do a grab bag thing for like five or ten dollars, in store and online for things that are out of style or there are only a few left. A lot of stores have done that and have made extra money instead of just lowering the price,( because honestly no one will pay for it)

RE: Holiday Bonus 2018

Great idea. That would be fun!

Re: RE: Holiday Bonus 2018

Hi @Anonymous, 

 

That's a fun idea! I will share this with the appropriate department. 

 

-Mali 

RE: Holiday Bonus 2018

That sounds like a really good idea!

Re: Holiday Bonus 2018

I have to say I am very disappointed with this year's Holiday sale. I found out only Rouge gets to shop the first two weekends and then VIB and BI after the two weekends. This makes me upset because every year my friend and I shop the sale together. I am Rouge and my friend is VIB. So we wait till the the sale is open for everybody to shop together. But this year you guys made it separate. If I had known that from the beginning I would have brought her with me on the first day and now I cannot bring a friend to shop. This was a really bad way to have the sale. Looks like I am going have to shop other places. The membership has not gotten any better at all what you get for spending over $1000 a year we should be able to shop the whole sale.

Re: Holiday Bonus 2018

Yeah it really is disappointing especially with all the new releases coming out now. I feel like I should be getting something better than this for spending $1000 a year. Well time to look for other prospects.

Re: Holiday Bonus 2018

Agreed why would they limit Vib Rouge in this sale we should be able to use our discount during Vib week as well since VIB Rouge has the perks of VIB also we spend way more it does not make sense. Being Rouge is getting less exciting. Ulta is looking way better. They always send 20% coupons on prestige brands this last two weeks they had 3. Will be shopping more at Ulta I’m tired of Sephora limiting their Rouge customers like this is annoying.


@rheuji17 wrote:

I have to say I am very disappointed with this year's Holiday sale. I found out only Rouge gets to shop the first two weekends and then VIB and BI after the two weekends. This makes me upset because every year my friend and I shop the sale together. I am Rouge and my friend is VIB. So we wait till the the sale is open for everybody to shop together. But this year you guys made it separate. If I had known that from the beginning I would have brought her with me on the first day and now I cannot bring a friend to shop. This was a really bad way to have the sale. Looks like I am going have to shop other places. The membership has not gotten any better at all what you get for spending over $1000 a year we should be able to shop the whole sale.



@rheuji17 wrote:

I have to say I am very disappointed with this year's Holiday sale. I found out only Rouge gets to shop the first two weekends and then VIB and BI after the two weekends. This makes me upset because every year my friend and I shop the sale together. I am Rouge and my friend is VIB. So we wait till the the sale is open for everybody to shop together. But this year you guys made it separate. If I had known that from the beginning I would have brought her with me on the first day and now I cannot bring a friend to shop. This was a really bad way to have the sale. Looks like I am going have to shop other places. The membership has not gotten any better at all what you get for spending over $1000 a year we should be able to shop the whole sale.


 

Re: Holiday Bonus 2018

Oh wow I did not realize rouge cannot shop the VIB and Insider weekends in addition to their own.  That sucks.

Re: Holiday Bonus 2018

They have a “bring a friend day”. Might look into that. Could help. 

Re: Holiday Bonus 2018

Hi @rheuji17,

 

I will share your feedback regarding this! 

 

-Mali 

284 Replies