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Post in Customer Support
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Hey Sephora Dev’s—fix your image zoom already, it’s been broken for YEARS!

It’s 2024–Sephora isn’t some small business…WHY is it that when you zoom in on ANY product image in the app it blows it off your screen and you end up just looking at a white screen? Do you not have a Dev team that can fix this most basic UX issue to make the zoom function on images mobile optimized?!!!

Re: Hey Sephora Dev’s—fix your image zoom already, it’s been broken for YEARS!

@BondiMaiMo Sorry to hear about this! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your registered email address and additional details or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

Re: Hey Sephora Dev’s—fix your image zoom already, it’s been broken for YEARS!

@BondiMaiMo  This would be good to report as a bug in theBeauty Insider Community Feedback thread. 😉 Tagging @TeamBIC for their attention. 

Re: Hey Sephora Dev’s—fix your image zoom already, it’s been broken for YEARS!

Thanks, this is my first post ever and wasn’t sure where to put it. Hopefully they fix it quickly since it only requires a minimal time to correct, but they’ve left it like this for years so who knows.

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