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Post in Customer Support
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Free sample out of stock after placing my order

Hi there,

 

My order was placed yesterday and it's current status is 'in progress', but one of the free samples I chose is out of stock. Since it's just a free sample, I wonder if I'll just be given another random sample, or if my order will have to wait for it to restock. I really hope it's not the second case because I'm kind of in a hurry to get my stuff for a big event coming up.

 

Thank you

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RE: Free sample out of stock after placing my order

I believe that if it’s just one of the 3 free samples that you choose at the end of the order then they’ll just send it along with something else. If it’s a different free sample that required a code then I believe they might just sent it along without the sample or include something else. It should get to you at the same time
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