Cancel order due to wrong shipping address

[Mari19587]

Hi!

I could not find any function for chat with customer service so I'm posting this. Can somebody help me with my order? I placed it yesterday using my old address. I really need it canceled as soon as possible. Please reach out to me. Thank you so much!

[LaurieBT]

@Mari19587, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

[Mari19587]

just dmed you.