Can I still return it?

[solveig]

Hello. I purchased a MUFE Mat Velvet+ foundation sometime last year (possibly in the spring) as a back up because I was about to finish my previous tube of the same foundation. However, my skin condition changed and I didn't even get to open the new tube. I thought I would be able to use it later but it doesn't look that way anymore. The product hasn't been opened and is still in the original box. I don't think I have a receipt for it, but I am almost positive that I bought it in store, because it doesn't show up in my online orders. My question is, is it possible to return it even if it's been more than 90 days since I had purchased it? I don't anticipate a refund, but maybe at least store credit or gift card?

[ZannaBT]

Hi solveig,

Typically if products are unused, stores are able to process store credit. However, since this foundation is over a year old, it sounds like the product's shelf life is a bit questionable. I definitely recommend contacting your local Sephora though as all returns and exchanges are at their discretion so they might be able to work with you! 

[solveig]

Thank you Zanna, I will call my store then.