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Post in Customer Support

Bug on safari and on app

Hi there!

 

Everytime I go on my app or on safari, the site keeps changing my basket. It removes all the things I have in it, and puts back the old thing I had it in days before. For example I had a lip gloss that was on clearance and once it sold out I had to remove it and get another one. Then I go back and the sold out item is back in my basket and the new one is gone.

 

my sister is having the same problem, she bought a foundation and checked out, and then added new products to her basket, and when she went back in the app to checkout later that night the products were gone and the foundation she already purchased was in there? 

needs an update and I don’t know how else to report it! Thank you!

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Re: Bug on safari and on app

Hi @juliewitch,

 

I will send you a private message.

 

Best Wishes,

 

Janean

Re: Bug on safari and on app

I am having the same problem. Any suggestions welcome!

Re: Bug on safari and on app

@MicBri I will send you a PM for more information. 

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