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Post in Customer Support
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AnonymousInsider

Broken Palette

Received my sephora package today. I opened it and was so disappointed to see the Norvina palette I ordered broken. I purchased a few items in this order. Why wouldn't the package have bubble wrapping? I made a 2nd order which is on it's way. Hoping my other 2 palettes don't come damaged. Will I need to pay shipping to return this palette?15857071060525397515166714081027.jpg

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1 Reply

Re: Broken Palette

Hi @Anonymous,

 

I am sorry about that! I will send you a private message so I can assist you with this. Thanks! 

 

Best Wishes,

 

Janean

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