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Post in Customer Support
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Birthday gift issue again

Again I go in to Sephora for a November birthday gift one day after my birthday and they are completely cleared out. Told to come back in December but chances are like last year AND the year before they are completely wiped out. 

I took the 250 points last year but I really wanted the gift. 

I don’t know why they don’t stock enough. Because I end up buying the full product lines just from trying the birthday gifts. They make so much money for me just from the birthday gifts.

 

I’m so disappointed this year. If I order it online, I have to buy $25 or more. Around this time of year it just doesn’t pay.

 

So disappointing!!

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Re: Birthday gift issue again

I had the same problem. I went to use my points and was disappointed when I saw I had to spent an extra $25. I am very disappointed with this, and it seems as if you can’t have your birthday gift without spending more money!

Re: Birthday gift issue again

Hi @janinegreg,

 

I'm sorry to hear this and I'll send you a message shortly.

 

Best,

Laurie 

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