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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
We are updating the Beauty Insider program with exciting changes to benefits, which you can learn more about here: https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Program-Updates-FAQS/td-p/4114842
In celebration of our Beauty Insider members, we are offering exclusive access to this year’s Beauty Insider Appreciation Event. Here's the breakdown:
Rouge, you shop the event early beginning Fri 8/24. This means you get 20% off on the hottest beauty products before anyone else. You can continue to shop the entire event through Monday 9/3.
VIB and Insiders get to shop, too! Starting Thursday 8/30, VIB will receive 15% off and Insiders will receive 10% off your purchase.
You can use your discount one time online or as many times as you want in-store. Check your email to get your code!
Want more details? Check out our FAQs:
What is the Beauty Insider Appreciation Event?
This is a special event to celebrate our Beauty Insiders and the recent changes to the Beauty Insider program. This promo is a great excuse to splurge, restock favorites, and start stocking up on fall newness.
What’s the offer?
Rouge gets 20% off, VIB gets 15% off and Insiders save 10%. Plus, Rouge (we see you!) gets to shop early before VIB and Insider.
What if I like to order online?
That’s cool. You can redeem the offer on both US and CA sites. Please note that online orders are one time use however you are welcome to shop as frequently as you’d like in-store.
Can I redeem the offer more than once?
Online you may redeem the offer one time but if you forget something the first time around, don’t even stress. The offer can be used as many times as you want in-store.
What’s my code to shop?
You can shop one time online with your code below based on your tier:
Rouge: YESROUGE
VIB: YESVIB
Insider: YESINSIDER
You can also bring your barcode into store to use as many times as you want. Check your email to get your store barcode!
Dates, please?
Rouge: Fri 8/24 - Mon 9/3
VIB and Insider: Thurs 8/30 – Mon 9/3
Wait, why are the dates split?
As a benefit of our top tier of membership, Rouge gets to shop the event early.
Is this offer available in Canada?
Yes! Some Canada stores may be closed on Mon 9/3 for Labor Day so be sure to call your store for holiday hours and closures.
What about Sephora inside JCPenney?
The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.
Are there any exclusions?
In one word, yes. In lots of words: The offer cannot be applied to previous purchases, gift cards, Flash shipping or PLAY! by Sephora subscriptions, or combined with any other promotional offers. Not valid on purchases of Dyson, customizable sets online or through Sephora’s Customer Service. Clients are limited to three Drunk Elephant-branded items per transaction and three Tatcha-branded items per transaction. Merchandise quantities may be limited, see store for details.
@darlyndar y’know! I hadn’t thought of that but it totally makes sense. If it’s unlimited online there’s a much greater chance for others using someone’s discount code. Checking id’s lowers the risk of scamming in store. Makes the inconvenience more justifiable. I haven’t used my online code yet as a result though, because once it’s used it’s game over. And I’m so indecisive. It is nice to see Sephora is trying.
Your items will get to you in two days @Lazybeautybeast
? Thats interesting. I placed my order right when the sale started and mine has yet to ship. So the same can't be applied to other countries/different parts of the country. This one time use code has zero to do with backing up the warehouse, this company is worth a billion dollars - they can hire more staff/start their seasonal staff early. It has everything to do with an attempt to drive sales into stores for the reasons I have previously stated. They will see how it back fired when they take a look at the numbers.
Hi @happysally1,
I'm sorry you didn't receive an email regarding our BI Appreciation Event! I just refreshed your email subscription. Can you please add our email addresses to your address book so you don't miss out on any of our future emails that we send out? customerservice@beauty.sephora.com, shop@beauty.sephora.com and sephora@shop.sephora.com.
Also, the store should be able to apply the discount to your purchase if you provide them with your BI account information and mention the discount at the cashwrap. If they're unable to do so, I recommend asking for a Store Director. I'm sorry for any inconvenience!
Always,
Danee
I haven’t gotten it either and have also had a hard time at Sephora inside JCP without it.
Hi @Shiela92,
You should receive an email in the near future regarding this promotion! If you don't receive the email, please send me a private message so that I can refresh your email subscription. Additionally, the store should be able to apply the discount to your purchase without the email. Please just be sure to mention your account information and the discount prior to paying. Thank you so much!
Always,
Danee
Hi @val2222,
I'm sorry to hear you didn't receive an email regarding this promo! I've refreshed your subscription. Please add us to your address book or safe senders list so you don't miss an email: customerservice@beauty.sephora.com, shop@beauty.sephora.com and sephora@shop.sephora.com. You should receive all of our promotional emails going forward!
Additionally, as shown above, this promo is valid between Fri 8/24 - Mon 9/3 for Rouge members and the promotion code is YESROUGE. Happy shopping!
Always,
Danee
I am a single Mom of 4 kids who works full time and attends school. If you could go and do my shopping physically, I would greatly appreciate it. Otherwise, online is usually my only option.
I get what you are saying and it’s valid. I would love to support a brick and mortar store if there were one near me. I think many people tend to forget it’s a big country and a lot of people do not live near big cities. I’ve lived in large cities and I terribly miss all of the conveniences and options. The JCP 30 min away doesn’t even have a Sephora. Yes I appreciate the discount but, as mentioned by others, my feedback is please consider those who for location or other reasons cannot make it to a physical store. Honestly the one time use is fine with me as I saved a lot of money.
@yuline I don’t think there is anything wrong with trying to provide constructive feedback so that if they decide to do this in the future it can be a win win for both Sephora and the customers. Many people would love to make larger purchases (more business for Sephora) but due to out of stock items, they can’t. I understand that customers can always try checking their local stores (which I tried to do) but many items aren’t available due to no stock or that it simply isn’t carried in store or at that particular store. For example, a couple items on my list were sold out online and both of my local stores (I have two in my city) didn’t have them. With stock constantly fluctuating online, it would be nice if we could try to pick up those extra items as they become available.
Dude, sales aren't a "nice gesture" - they're intended to make people purchase stuff they may not otherwise. Between limiting customers to one online order and switching their Canadian shipper from Canada Post to FedEx and upsetting thousands of customers, it seems Sephora is going out of their way to make online shopping far more inconvenient, which is not something we owe them "thanks" for.
This sale is perfect timing; I'm just about out of moisturizer and was about to dig into my sample stash!
Agreed as well - there were a couple of things I needed by not enough to buy without a discount I’m glad I was able to get them now rather than wait till November