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Post in Customer Support

Beauty Insider Appreciation Event 2018

BI Appreciation Image.png

We are updating the Beauty Insider program with exciting changes to benefits, which you can learn more about here: https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Program-Updates-FAQS/td-p/4114842

 

In celebration of our Beauty Insider members, we are offering exclusive access to this year’s Beauty Insider Appreciation Event. Here's the breakdown:

 

Rouge, you shop the event early beginning Fri 8/24. This means you get 20% off on the hottest beauty products before anyone else. You can continue to shop the entire event through Monday 9/3.

 

VIB and Insiders get to shop, too! Starting Thursday 8/30, VIB will receive 15% off and Insiders will receive 10% off your purchase.

 

You can use your discount one time online or as many times as you want in-store. Check your email to get your code!

 

Want more details? Check out our FAQs:

What is the Beauty Insider Appreciation Event?

This is a special event to celebrate our Beauty Insiders and the recent changes to the Beauty Insider program. This promo is a great excuse to splurge, restock favorites, and start stocking up on fall newness.

 

What’s the offer?

Rouge gets 20% off, VIB gets 15% off and Insiders save 10%. Plus, Rouge (we see you!) gets to shop early before VIB and Insider.

 

What if I like to order online?

That’s cool. You can redeem the offer on both US and CA sites. Please note that online orders are one time use however you are welcome to shop as frequently as you’d like in-store.

 

Can I redeem the offer more than once?

Online you may redeem the offer one time but if you forget something the first time around, don’t even stress. The offer can be used as many times as you want in-store.

 

What’s my code to shop?

You can shop one time online with your code below based on your tier:

Rouge: YESROUGE

VIB: YESVIB

Insider: YESINSIDER

You can also bring your barcode into store to use as many times as you want. Check your email to get your store barcode!

 

Dates, please?

Rouge: Fri 8/24 - Mon 9/3

VIB and Insider: Thurs 8/30 – Mon 9/3

 

Wait, why are the dates split?

As a benefit of our top tier of membership, Rouge gets to shop the event early.

 

Is this offer available in Canada?

Yes! Some Canada stores may be closed on Mon 9/3 for Labor Day so be sure to call your store for holiday hours and closures.

 

What about Sephora inside JCPenney?

The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.

 

Are there any exclusions?

In one word, yes. In lots of words: The offer cannot be applied to previous purchases, gift cards, Flash shipping or PLAY! by Sephora subscriptions, or combined with any other promotional offers. Not valid on purchases of Dyson, customizable sets online or through Sephora’s Customer Service. Clients are limited to three Drunk Elephant-branded items per transaction and three Tatcha-branded items per transaction. Merchandise quantities may be limited, see store for details.

Re: Beauty Insider Appreciation Event 2018

@MaliBT    thank you for your response. It kinda stinks though as I try to support my local store as much as I can due to brick and mortar going by the wayside. I don't want to lose my local Sephora! I really wish you guys would let Rouge members have 2 codes. One for the first few Rouge only days, and another for when it's open to everyone.

Re: Beauty Insider Appreciation Event 2018

@niki172that's a great suggestion and I will share this with the appropriate department. 

 

-Mali 

Re: Beauty Insider Appreciation Event 2018

@MaliBT  I just think of all the people that can't make it to a store for whatever reason. It feels as though they are being punished by this one time online code. I would understand if the code was good only once in store or online but this isn't the case. What if you don't have a store close by? What if you can't get there? What if you are disabled? What if you just don't have the time?  Was all this considered when making these decisions??? It feels as though Sephora wants people to shop in store more and probably why it's set up that way but in some cases it just can't be done.  Ultimately it isn't fair to other BI members who through no fault of their own can't shop in store.
 
 
  

Re: Beauty Insider Appreciation Event 2018

@veronika23

 

I understand what you are saying. So we don't know exactly what the reasoning is around the structure of this promotion. I will share your feedback though as these are all valid points! 

 

-Mali 

Re: Beauty Insider Appreciation Event 2018

Thanks so much @MaliBT! Smiley Happy

Re: Beauty Insider Appreciation Event 2018

Thank you for listening πŸ’œ @MaliBT@MaliBT

RE: Re: Beauty Insider Appreciation Event 2018

I’m guessing this is how they are trying to maintain online orders since around sales like this everything is a disaster, orders are delayed etc. it sucks for us people who live 160 miles away from the closest store tho πŸ€·πŸΌβ€β™€οΈπŸ€·πŸΌβ€β™€οΈ

Re: Beauty Insider Appreciation Event 2018

Does this mean the point multiplier event is cancelled this year?

Re: Beauty Insider Appreciation Event 2018

It looks like it.  I'm sad because I was really hoping to do a big spend for a bunch of points.

Re: Beauty Insider Appreciation Event 2018

Oh, wow, September!  This is great!  I had my eye on things that I'll now buy here rather than at other retailers.  I'd rather buy at Sephora if I can!

 

ETA: 1.5 points per dollar, too!  Yay!

Re: Beauty Insider Appreciation Event 2018

Wow, I was thinking of holding out till November, but I don't think I can resist this event! I'd better grab a friend to go with me to the store so I don't buy everything Smiley Very Happy

Re: Beauty Insider Appreciation Event 2018

Time to get my cart ready!!! So excited. Thank you so much Sephora for all the extra Rouge days to shop early and higher discount, I really feel like we are being valued more at the Rouge tier now. @SephoraBIC! <3 <3

Re: Beauty Insider Appreciation Event 2018

yay i'm super excited for this! Will definitely be putting a list together. I'm also wondering like everyone if this means we won't have the sale in November!

Re: Beauty Insider Appreciation Event 2018

Maybe this replaces the F&F in Oct, so we'll have the sale in Sep and Nov? @Kim888

Re: Beauty Insider Appreciation Event 2018

Love this 20% off! I wonder if this means the 20% sale in November won't happen or this is in addition to that?!? @SephoraBIC

Re: Beauty Insider Appreciation Event 2018

Hi @Aaliaa

 

Stay tuned to emails regarding promotions. Thanks! Smiley Happy

 

-Mali 

Re: Beauty Insider Appreciation Event 2018

While I always love a sale this being a bit early does mean that we miss out on getting some of the holiday items that release around early November so that's a bit of a bummer. That doesn't mean I'm still not looking forward to it Smiley Very Happy.

Re: Beauty Insider Appreciation Event 2018

I know I've already started planning my November list (yes lets all roll our eyes at me) but I haven't put aside enough money to pay for it all yet and August is too soon to restock on some items. @niki172

Re: Beauty Insider Appreciation Event 2018

I know! Same here, wish I'd known earlier and really hoping they have the fall sale too. 

Re: Beauty Insider Appreciation Event 2018

πŸ˜„πŸ˜„ I’m so excited! Adding everything to my cart πŸ›’ 1D9F6EF6-52EE-4CED-976D-64F4B8AA7990.gifReady to shop

 

Re: Beauty Insider Appreciation Event 2018

@bakeamuffin, Lol I love this GIF!

 

-Mali 

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