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Post in Customer Support
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Beauty Insider Appreciation Event 2018

BI Appreciation Image.png

We are updating the Beauty Insider program with exciting changes to benefits, which you can learn more about here: https://community.sephora.com/t5/Customer-Support/Beauty-Insider-Program-Updates-FAQS/td-p/4114842

 

In celebration of our Beauty Insider members, we are offering exclusive access to this year’s Beauty Insider Appreciation Event. Here's the breakdown:

 

Rouge, you shop the event early beginning Fri 8/24. This means you get 20% off on the hottest beauty products before anyone else. You can continue to shop the entire event through Monday 9/3.

 

VIB and Insiders get to shop, too! Starting Thursday 8/30, VIB will receive 15% off and Insiders will receive 10% off your purchase.

 

You can use your discount one time online or as many times as you want in-store. Check your email to get your code!

 

Want more details? Check out our FAQs:

What is the Beauty Insider Appreciation Event?

This is a special event to celebrate our Beauty Insiders and the recent changes to the Beauty Insider program. This promo is a great excuse to splurge, restock favorites, and start stocking up on fall newness.

 

What’s the offer?

Rouge gets 20% off, VIB gets 15% off and Insiders save 10%. Plus, Rouge (we see you!) gets to shop early before VIB and Insider.

 

What if I like to order online?

That’s cool. You can redeem the offer on both US and CA sites. Please note that online orders are one time use however you are welcome to shop as frequently as you’d like in-store.

 

Can I redeem the offer more than once?

Online you may redeem the offer one time but if you forget something the first time around, don’t even stress. The offer can be used as many times as you want in-store.

 

What’s my code to shop?

You can shop one time online with your code below based on your tier:

Rouge: YESROUGE

VIB: YESVIB

Insider: YESINSIDER

You can also bring your barcode into store to use as many times as you want. Check your email to get your store barcode!

 

Dates, please?

Rouge: Fri 8/24 - Mon 9/3

VIB and Insider: Thurs 8/30 – Mon 9/3

 

Wait, why are the dates split?

As a benefit of our top tier of membership, Rouge gets to shop the event early.

 

Is this offer available in Canada?

Yes! Some Canada stores may be closed on Mon 9/3 for Labor Day so be sure to call your store for holiday hours and closures.

 

What about Sephora inside JCPenney?

The offer is valid in Sephora inside JCPenney stores however, the offer is not valid on jcp.com.

 

Are there any exclusions?

In one word, yes. In lots of words: The offer cannot be applied to previous purchases, gift cards, Flash shipping or PLAY! by Sephora subscriptions, or combined with any other promotional offers. Not valid on purchases of Dyson, customizable sets online or through Sephora’s Customer Service. Clients are limited to three Drunk Elephant-branded items per transaction and three Tatcha-branded items per transaction. Merchandise quantities may be limited, see store for details.

RE: Re: Beauty Insider Appreciation Event 2018

Yes agreed! ☺️

Re: Beauty Insider Appreciation Event 2018

For the longest time, going to the nearest Sephora store would have meant taking a plane trip to a different island. And even after i moved, i still mostly order online as it takes over an hour to get to the store which is over crowded and often doesn't carry or is out of the products i need. I usually make at least two online orders during the sale in addition to picking up any items in store that ground ship (due to living on an island). I've realized I won't be spending as much as usual this time around because the second online order was always just luxuries I wanted and not necessities. I haven't even placed my online order yet... which i've had ready in my cart for a few days. So thank you Sephora for saving me money, even if you make life more inconvenient. 🙂

PS... shame on you Sephora, because there are still people with disabilities and others without stores in reasonable distances.

Re: Beauty Insider Appreciation Event 2018

I am disabled and never shop in store. I bought essentials the first day because I didn’t want them to sell out and thought that would be it, but of course, I’m now realizing a few things I should have gotten — as I always do—and now can’t do an extra order to receive the discount. Before becoming disabled 7 years ago, I enjoyed going shopping and walking around malls, but now there is no way that I can shop in store; I buy everything online. My poor husband even does the grocery shopping now. I don’t mean to come across as if I’m complaining as I’m thrilled for the surprise sale. I’m just disappointed that those like me that are disabled, or anyone that doesn’t live near a Sephora, can’t make that extra purchase. As a Rouge member, I already miss out on so many perks as they are in store only. I just hope this isn’t new policy. Being able to make multiple purchases online has always been what set Sephora’s sales apart from others, and is very helpful for those of us with disabilities.

RE: Re: Beauty Insider Appreciation Event 2018

People are so unappreciative. They normally don’t even run an extra sale that’s out of season. The rest of us hate online shopping (why do you think brick and mortar stores are going out of business and people are losing jobs???). I live in a high crime area so stuff gets stolen, my mailbox is outside so stuff melts in hot weather while I’m at work so it’s very difficult for me to order online. With all this complaining next time they’re going to say ONE TIME ONLY IN STORE OR ONLINE...or ONE TIME ONLY ONLINE (no in store) like the other companies or won’t even run an extra sale at all!!! Let’s not forget in store shopping helps employee jobs and also generates Necessary income to keep Sephora viable.

RE: Re: Beauty Insider Appreciation Event 2018

Are you kidding me? We are the customers, we are the ones spending our money on their products keeping the company alive and well. We have been spending 1000$ to keep this status that has been a long time disappointment, not to mention the rewards are constantly sold out. They will never take the sales away as this is a prime marketing target to push customers to spend and buy more products. Your view of them taking away sales because we are giving constructive criticism is down right ridiculous. Making the online code a one time use simply limits the amount of shipments they’ll need to place. They did this specifically for THEIR convenience. The complaints about this code are absolutely valid and completely understandable

RE: Beauty Insider Appreciation Event 2018

Question to anyone that can answer this.... can I use an e-gift card and get the 15% off?

Re: RE: Beauty Insider Appreciation Event 2018

@leilovesglitter Yes. I used one and got the 20% off for Rouge 

RE: Beauty Insider Appreciation Event 2018

Yes you can use a gift card and the discount. Gift cards do not go in the promo line you’ll see an option to pay with gift card at checkout

Re: Beauty Insider Appreciation Event 2018

Like quite a few others, I live 4 hours away from a Sephora. It kills me all the unredeemed 50pt playbox points, because I can’t go in store to add them to my account. Really disappointed they isolate those that are already isolated in a way, because no Sephora stores are within a reasonable travel distance. For people to mass order for samples is a joke. All year, I’ve been getting zero samples or just perfume. Actually called and complained because...due to distance, samples and play boxes are the only way I can test out new products. I want to give you my money Sephora, but you just aren’t helping me here. Feeling pretty confident I won’t be spending as much as I usually do when these 20% offers come around. At least my husband will be happy. 

Anonymous Insider

Beauty Insider Appreciation Event 2018

I have not received anything in the mail or by email with my barcode for in store...what should I do??

Re: Beauty Insider Appreciation Event 2018

Hi @Anonymous, @leilovesglitter, @val2222@val2222
 and @teufel,

 

I'm sorry to hear this! For Rouge clients, I recommend ensuring that you're subscribed to receive our emails, and please check your spam/junk folders as well as your inbox. You should also be able to see all of the promotion details in your Sephora App Inbox. Additionally, the online promotion codes are available in the details of this thread, and you can also provide your Beauty Insider account information to a Cast Member in-store to enjoy the promotion.

 

Also, please know that emails and notifications regarding the promotion should continue to be distributed to VIB and BI clients in the near future. I hope this helps. 🙂

 

Warm regards,

Laurie

RE: Beauty Insider Appreciation Event 2018

I didn’t get anything either.

RE: Beauty Insider Appreciation Event 2018

I have not gotten the sale invitation in the mail yet for the stores... not even a email yet. Would the online code that I’m seeing also work in the store?

RE: Beauty Insider Appreciation Event 2018

I haven’t gotten a coupon code, by mail or by email, either. However, the sale for VIB and BI doesn’t start until 8/30 so the current code is only good for those with Rouge status

RE: Beauty Insider Appreciation Event 2018

Is Dyson ever included in a Sephora sale? If so, is there a sale that it typically is included in? I’m so eager to purchase the dryer but am really going to pick it up on a sale.

RE: Beauty Insider Appreciation Event 2018

Unfortunately the discount is not valid on dyson products. But Nordstrom rack is selling refurbished dyson hair dryers for $250 if you are interested!

RE: Beauty Insider Appreciation Event 2018

I used the coupon they sent last November on the dyson hair dryer. I hope they send it again this November.

Re: Beauty Insider Appreciation Event 2018

Can you please consider this to be used online (not just once)?  I'm disabled and going to start radiation treatments for breast cancer, and can't get into the store. Much appreciated if you can!

RE: Re: Beauty Insider Appreciation Event 2018

The very best of luck to you. Please get well soon.

I am so sorry for what you are going through. I wish you...

I am so sorry for what you are going through. I wish you all the best with your treatment and hope you get well soon.

Re: I am so sorry for what you are going through. I wish you...

Thank you for your kind words KHRN! But don't feel bad, I'll be ok and just want to make my life a little easier right now! 

511 Replies