Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

App not working/ keeps crashing

I’ve been having this issues for few days. It is driving me insane. I have logged out/in, restarted, uninstalled and reinstalled the app, tried on wifi and data, and it still will not work.

 

Issue- SAAT HEADER WARING, CHECK YOUR INTERNET CONNECTION etc

6 Replies

Re: App not working/ keeps crashing

The same thing has been happening to me for the past couple days now; must be a widespread issue. 

Re: App not working/ keeps crashing

Hi @Weston54,

 

My apologies, I'll send you a message shortly. 


Best,

Laurie 

Re: App not working/ keeps crashing

Hi @Weston54,

 

My apologies, I'll send you a message shortly. 


Best,

Laurie 

Re: App not working/ keeps crashing

Having the exact same issue when I try to shop or view my cart.

Re: App not working/ keeps crashing

Hi @LadyPoe,

 

Can you please uninstall and reinstall the app on your device? If that doesn't work, please let us know. I'll send you a message shortly to follow up.

 

Best,

Laurie

Re: App not working/ keeps crashing

@Miayyc Oh no! I will send you a PM. 

Conversation Stats
  • 6 replies
  • 1235 views
  • 0 Hearts Given
  • 5 Contributors