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Post in Customer Support
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Adding phone number to account

Can someone help me add my phone number to my account? I thought it would have the option to add it but I couldn’t see it. And I’d like the option to use my number when I shop in store. Please and thank you!!

2 Replies

Re: Adding phone number to account

Hi i have the same issue. I made a new account with a different email. I would like to add my phone number to this new account. Can someone help?

Re: Adding phone number to account

Hi, same issue. I can’t put my number in.

 

Re: Adding phone number to account

@June2004 We will be happy to help you update it. It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

Re: Adding phone number to account

Hi, I need help with the same issue. Thanks!

Re: Adding phone number to account

@mm4munhz  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Adding phone number to account

Hi same issue if anyone could help I would be very grateful.

Re: Adding phone number to account

@879Mymya  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Adding phone number to account

Hi, I’m having the same issue. Can someone please help me out? Thanks!

Re: Adding phone number to account

Hi @Gina173, you may send me a private message with your registered email address and phone number, and I'll be happy to help! Alternatively, you can contact our live chat agents at https://www.sephora.com/beauty/contact-us or call 877-SEPHORA (1-877-737-4672) and we will be happy to assist you. If the chat page shows it's unavailable, please keep the page open for a few minutes until the next agent becomes available.

 

Best,

Laurie

Re: Adding phone number to account

Hi @xxnicolex0604,

 

I'm happy to help with updating your phone number for your store purchases! I'll send you a message shortly.

 

Best,

Laurie 

Re: Adding phone number to account

Hi, @xxnicolex0604 !  Here's how to add your phone number:

 

- Scroll to the black section at the bottom of this screen.

- Click on Account.

- On the next screen choose Account Settings.

- On the next screen select Saved Addresses.

- On this screen in the upper right corner click the blue word Edit.

- This will open a screen with a box for your phone number.

- Click the Update button when done.

Re: Adding phone number to account

It didn’t work

 

Re: Adding phone number to account

@CaylinPyo I will send you a PM. 

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