Account login with phone number

[Siennay123]

I usually use my phone with in-store purchases but I am not able to login in the app with an email because I do not know what email is linked with the phone number and I think I have points on the account.

[Natasha413]

Hi I also have this issue 

[PeepityPoo]

I need help with this please.

[keelybt]

@PeepityPoo We will be happy to help combine your accounts.  It looks like your private messages are currently turned off. Please send me a private message with your phone number and registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[juliaa2211]

Any way someone can help me with this?

[DaneeBT]

@juliaa2211 I can help! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your phone number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[rebekkahans]

I am having the same issue. Can you please help me 😊

[LaurieBT]

Hi @rebekkahans,

We're happy to help. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and phone number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie

[hollyannw]

I am also having this issue

[LaurieBT]

Hi @hollyannw,

We're happy to help! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and phone number, I'll look into this further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie

[SocorroL]

Im also needing help with this!

[keelybt]

@SocorroL  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[Annabee2019]

I need help setting up my phone n number to my account to get all my points 

[DaneeBT]

@Annabee2019 I can help! It looks like your private messages are currently turned off. Please send me a private message with your registered email address and phone number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[sydneyyl]

Mine is also not working 

[DaneeBT]

@sydneyyl I can assist! It looks like your private messages are currently turned off. Please send me a private message with your registered email address and phone number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!

[blackberryspark]

I also am having this problem!

[keelybt]

@blackberryspark  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[jdaa1]

Hello! Please can you help me link my phone number to my account as well? Thank you!!

[LaurieBT]

Hi @jdaa1,

I’ll send you a message to help! 
 

Best,

Laurie 

[yasamanfld]

I also need help with this same issue!