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Post in Customer Support
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90 day return

I purchased a shampoo online at Sephora.com and it arrived October 14th, but it took me until now to realize that the perfumes in the shampoo are very potent and will be harmful to my health. Can I still return the shampoo for store credit? I think itโ€™s been roughly 71 days since it arrived. I purchased it on October 11, and today is December 24. Also, if I purchased online, then do I have to mail it back if I would like to return or can I bring it into the store?

1 Reply

Re: 90 day return

@aast i'm so sorry, regretfully, the item cannot be returned or exchanged as it is now outside of our return/exchange policy timeframe. For more information, please visit https://www.sephora.com/beauty/returns-exchanges

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