$100 rouge reward

[Magana88]

Anyone know how the 100 rouge reward works. I have 2500 points and I’m just wondering how you use it

[Marrrryyyyy]

@Mdiva77 I didn't realize you cannot use it during the sale! I can't even get my hands on one haha

[keelybt]

@Mdiva77 I'm sorry to hear that you aren't able to locate your Rouge Reward. I'll send you a PM to help. 

[tanyaleebee]

Hi there, 

woild you mind messsging me with instructions on how to claim the $100 reward? I can’t seem to locate it either, I assumed it would be in the rewards bazaar, but I’ve been checking every tues/thurs and it’s never there, maybe they’re just all gone when I check? 

[MishyMish21]

Hi there,  I was wondering if you got a response back to your question?  Is it that they haven't posted the $100 rewards yet? I have been waiting as well and haven't come across any. Thanks.

[melissabt]

@MishyMish21,

Please check back on 9am PT Tuesdays and Thursdays as the Rouge Reward is available in limited quantities. Thank you for your patience throughout this process.

[MishyMish21]

Thanks Melissa!  

[PenelopeBT]

Hi @tanyaleebee,

I will send you a private message to provide further assistance.

Stay Gorgeous,

Penelope

[ChicRena]

I wouldn’t recommend nor will I ever get this $100 reward again. All the time I spent building up my points only to cash them out for 100 dollars that I can’t use during a sale and that I can’t make a return. It was already bag enough that I had 90 days to use the reward.  They took away our flash shipping that came free with rouge status. I would have rather saved my points and hoped something I loved became available for the 500-750 points rewards. I could have received 3. All full sized. I will never do this again. It kind of makes me not care to make rouge status again to be honest. If I would have known about the stipulation before I redeemed my points I would be cool. 

[Marrrryyyyy]

@ChicRena it is pretty ridiculous! It shouldn't even take 2500 points to redeem this reward! And the fact that you can't use it during a sale really sucks! I have 12000 pts and I'm just going to continue to save them up. hopefully for something good one day!

[Jieeeeee]

I ordered the 100 rouge reward in JAN 15th, and till now I STILL RECEIVED NOTHING.  

[LaurieBT]

Hi @Jieeeeee,

I'm sorry to hear this. I'll take a look in more detail and will send you a private message to help shortly.

Best,

Laurie

[alluringbeauty]

The Rouge Reward is not worth it. It's not worth the hassle they put you through to return things. I was charged on my credit card as well because I placed an over $200 order and I was refunded less than half the amount that was charged so I am essentially still being charged over $30 for products I don't have. And I'm currently fighting with Sephora to get my money back.

[Leiesa]

I'm sorry to hear that about the 100 rouge reward. I recommend anyone who has it to use it alone without adding so much money from credit card because the rouge card isnt like a giftcard where you have to purchase it in order to have money in it. The rouge card is obtained via reward points. If you were to return an item you can't get money that you never put into it back. I can see sephora honoring an exchange but for a return using the rouge card.

[LaurieBT]

Hi @alluringbeauty,

I'm sorry to hear this! I'll take a look further and I'll send you a private message to help shortly.

Best regards,

Laurie

[argybargy]

Hello there,

It has been over a week since I placed my order and I havent received my code...  I've already received my package but no idea how to get the code. I didnt receive any emails etc.

Thanks for any help you can provide!

[ZakiyaBT]

Hi @argybargy,

I am sorry to hear this! I will send you a PM for further assistance. 

Best,

Zakiya

[KellyLynn722]

It’s Tuesday afternoon (supposedly T/Th you are able to obtain this) and I just placed an order hoping to redeem the 2500 pts for the $100 gift card. It was not in my rewards bazaar and I had no option to do so. Why not?!? How do I redeem it otherwise??

[Leiesa]

Try checking your junk/spam mail. Sometimes when companies send their customers emails it can end up in either one if not please make sure that you provided a valid email and if all else fails call sephora's customer service line. Question did you purchase an item from sephora and add the card to your basket as well? You can't get the rouge card alone without making a purchase

[Envynoone]

I’ve gotten the Rouge gift card twice without making another purchase. I just added it to my cart and checked out. 😃

[Leiesa]

@KellyLynn722 the $100 rouge card does appear on the rewards bazaar...you need to be fast though because it always sells out sometimes in a matter of minutes and other times less than an hour! That is the first thing any sephora customer will look for especially if they have over 2500 points to redeem! Sephora has rewards that have sold out in minutes and will stay sold out with items such as the bobbi brown full size gel liner. You need to be on the lookout for that rouge card 

[27Janine]

NOW, IT'S GONE IN A SECOND... LITERALLY ONE SECOND! IT'S A UNICORN... TOTALLY AWESOME, NOT EVEN REAL. I WOULD LIKE TO SEE SOMEONE WHO'S GOTTEN ONE IN THE LAST COUPLE OF MONTHS... OR SINCE FROM MAYBE MAY. IT'S BEEN IMPOSSIBLE TO CHECKOUT WITH IT. I ADD IT THE MOMENT IT'S AVAILABLE, AND THEN AS SOON AS I CLICK CHECKOUT, IT'S OUT OF STOCK. HOW CAN IT BE GONE FASTER THAN IT TAKES TO GET THROUGH THE CHECKOUT PROCESS? SOMETHING ISN'T RIGHT HERE. EITHER IT'S A FACADE OR THEY RELEASE 1. IDK. POINTS SHOULD AUTO CONVERT INTO DOLLARS OFF LIKE AT ULTA, AND WE SHOULD BE ABLE TO EXCHANGE/RETURN WHAT WE GET. AFTER ALL, WE SPENT THAT MONEY TO EARN THOSE POINTS. WHY PUNISH PEOPLE FOR REDEMPTION? I GUESS NONE OF THAT MATTERS IF NO ONE CAN EVEN GET THE $100 RR, THOUGH.