10% off text promo code not working

[morganlxnn]

I signed up for text messages and tried to use the promo code I was sent, but keep getting the message "Offer available to select BI members." I read through the fine print for SMS sign-up and it doesn't say certain people aren't eligible, and the code was sent directly to my phone, so not sure why it's not working. 

[Kiki760]

Me too.

10% off code did not work

[DaneeBT]

Hi @Kiki760

I'll send you a PM.

Regards,

Danee

[DaneeBT]

Hi @emily8x

Sorry to hear that. I will send you a PM to assist!

Regards,

Danee

[ecyn]

Me too! I don’t know why it doesn’t work.

[keelybt]

@ecyn I will send you a PM to help. 

[LaurieBT]

Hi @morganlxnn,

I'm sorry to hear this! I'll send you a message shortly.

Best,

Laurie

[britty1110]

I also have not received a code! Please help

[keelybt]

@britty1110 I will send you a PM to help. 

[kenzie9]

I have also received a 10% off code but it will not work.