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Post in Best Hair Ever
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lele1sophiaa
NEWCOMER I Vib
‎11-25-2020 01:57 PM
‎11-25-2020 01:57 PM

return

hello

i purchased online a Kerastase conditionner last week

I tried it twice (to give a fair shot) and HATED what it did to my hair

Is it possible to return it even tho it has been opened?

thanks

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RGbrown
HALL OF FAMER I Rouge
‎11-25-2020 02:29 PM
‎11-25-2020 02:29 PM

Re: return

@lele1sophiaa 

Here's the return policy

 

https://www.sephora.com/beauty/returns-exchanges

 

If you have more questions after reading that, I'd suggest contacting customer service by either calling or posting in the Customer Support Group

 

https://community.sephora.com/t5/Customer-Support/bd-p/Customer_Support

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  • ‎11-25-2020 01:57 PM
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