4x points on fragrance purchase
Spoiler (Highlight to read)i recently made two fragrance purchases at
sephora and haven’t received my 4x points. could i get some assistance
on who to contact to get this resolved? i recently made two...
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sephora vendor program
Hi, I have a skincare brand based in morocco, can I register at sephora
vendor program
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Re: sephora vendor program
@Jasminexkm We would love to partner with you and try to get your
product sold in Sephora! To get started, please create a profile with
Range Me here: https://www.rangeme.com/sephora and our merchants...
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New Credit Card 25% discount
Hi. I applied for a Sephora credit card to purchase a Dyson AirWrap for
my fiancé and take advantage of the 25% first-purchase discount.
Unfortunately, Comenity only approved me for $250. The total pr...
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Re: New Credit Card 25% discount
Hi @M5Doc, My apologies! For questions about your credit card limit,
please contact Comenity directly so they can look into this for you.
Please call: 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sep...
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Re: New Credit Card 25% discount
Hi Laurie, I was going to make my purchase today with the 25% discount
and realized that it had disappeared. Yesterday when I checked, it says
I had until May 9th, 2024 which is today. I am not sure w...
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Re: New Credit Card 25% discount
@M5Doc Please contact us via phone at 1-877-737-4672 or via our live
chat prior to submitting your order so we can further assist. Thanks!
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Re: New Credit Card 25% discount
Hi Laurie. I spoke to them already and they couldn’t offer me any
assistance. That’s the reason I am looking for an alternative means of
utilizing the discount.
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Broken Foundation Pump
I bought the Sephora brand foundation maybe 2 months ago. After using it
I realized it was NOT the right shade so I’ve barely used it. Only when
I’m in an emergency and I don’t have anything else to u...
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Re: Broken Foundation Pump
Hi @Dancer2695 If the item was purchased within our return/exchange
policy, you may be able to exchange it in store for a different shade.
Please note, we are able to accept gently used and unused ite...
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Brow
I wanna get my brows done at Sephora and I am a bit younger so I was
wondering the age I can get it done. I do have pretty bushy brows so I
think a brow wax will be perfect!
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Re: Brow
@NoriGagnon I recommend contacting your local Sephora store to check
what the age requirement is to receive this service. Thanks!
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Sephora keeps cancelling my orders
I tried twice today to make an order. Both were cancelled with no
explanation. I made sure the items were in stock and I know it’s not an
issue with my payment. And of course, the Sephora chat is neve...
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Re: Sephora keeps cancelling my orders
Same here!! And I used a gift card that I threw away because they
"confirmed" my order...then they canceleld it without ever lettting me
know. Horrible customer service. @LaurieBT
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Re: Sephora keeps cancelling my orders
This keeps happening to me. It's happened twice in a row now, but this
latest time was an order from the Sephora sale. Now some of the products
are sold out (they weren't before) and I no longer get t...
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Re: Sephora keeps cancelling my orders
I've had the same issue multiple times. A month ago I tried 4 times, 3
different payment methods. There is no issue with payment....And
yesterday again! All the same- i'll get a confirmation email, th...
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Re: Sephora keeps cancelling my orders
I am having the same issue. I place the order and then I get an email
confirmation, check the next day and it's canceled. With no cancellation
email or anything. This has happened twice.
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Re: Sephora keeps cancelling my orders
I've had the same issue. Didn't even realize my first order was
cancelled until the day it was supposed to arrive because they didn't
send me any email about the cancellation.
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