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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
This live chat is closed. Thank you for participating!
Clean skincare brand founder Tata Harper is chatting live this Monday, June 25 to answer all your pressing beauty questions. Visit this thread between 3pm to 4pm PT to ask her anything!
Want to ask a question? Click the 'Reply' button below (not the chat icon on the right)!
Hello @TataHFounder! I've been using your products for the past 4 years and love them all! Are you planning to create a sunscreen? That is really the only product that I wish your line had that currently doesn't exist. What are the challenges to creating an effective sunscreen in line with your brand mission?
@geewhiz Sunscreen has been the one product that I haven’t been able to create something I’m proud of yet. We’ve been working on it for over 4 years. I want to launch products that I’m proud of and believe in, and that adhere to our high standards. The challenge is that with a mineral sunscreen is hard to work with. They absorb a lot of the water content in the formulas, and make the formula seem pasty. They also only absorb in oil which is difficult to solve. We're currently trying out a formula with Jojoba that is looking and feeling pretty great!
@schnosi The Repairative Moisturizer is meant for drier skin types, but we’ve found that it works for a lot of our customers with oilier skin types! I also recommend trying out our Retinoic Nutrient Face Oil. I know it sounds weird to use an oil if you have oil skin, but face oils help to balance the amount of oil your skin produces. This one’s good to soothe sensitive skin types and helps with signs of aging!
Tata I love your products! I use the restorative eye cream and love it but feel like it doesn't do much for my dark circles, is there a product that would be better?
Hi @melaniemackay!
You should try the Illuminating Eye Creme which has the added ingredient of diamond dust to brighten your eye area. Also, as you apply the Illuminating Eye Creme, make sure to massage the skin around your eye to drain any accumulation, encourage blood flow, and also to have your eye product penetrate better.
Hello I'm new to your products and wanted to ask what would you recommend for me. I'm 50 with dull skin, fine lines and wrinkles, very fair complexion and a little sensitive. I've tried lots of products that seem to work at first but after a week or two my skin looks dull, tired and old. Please help. Thank you
@Anonymous
For your skin type, I would recommend the Glow Getter facial. The two-step facial uses the Regenerating Cleanser and Resurfacing Mask to get skin glowing right away. You can use these products separately, but together, they give the ultimate glow.
Follow up with the Hydrating Floral Essence, everything put on after will better penetrate the skin.
For wrinkles, the Rejuvenating Serum uses Spanish Lavender and helps fight the appearance of fine lines and wrinkles.
The Restorative Eye Cream is buttery and rich to smooth wrinkles around the eye.
The Retinoic Nutrient Face Oil is so gentle and really helps heal the skin.
Hi @TataHFounder, thanks so much for joining us. With summer officially here, is there a product (or 2) you think would be essential to incorporate into a daily skincare routine?
@itsfi Summer is pretty muggy and hot… we’re always sweating, lol. What’s essential for summer is our Hydrating Floral Essence. It’s a mist and it’s like a liquid moisturizer with tons of hyaluronic acid to give you moisture. You can keep it in your beach bag!
Thank you @TataHFounder! That essence sounds lovely and great for the summer!
Yes! I'm pregnant too and would love to know this answer to this! Also, I'm interested in going all-natural, what products would be a good starting off point?
@eshoe Definitely the Rejuvenating Serum and Retinoic Nutrient Face Oil.
The Spanish lavender in the Rejuvenating Serum has proved to have the same topical effects as botox. I have forehead wrinkles, and this works really well on me. It’s a potent antioxidant. With the Retinoic Nutrient Face Oil, it’s just like bringing a multivitamin topically to the skin.
I would start with a 5 step regimen, which is the most important and effective anti-aging strategy.
The Regenerating cleanser is a daily exfoliating cleanser, it’s gentle enough that you can use everyday but by using a daily exfoliant you're getting rid of all the build up, and serum and eye creams can better penetrate the skin.
I love the Hydrating Floral Essence. Essences are key for not only hydrating but penetration enhancement so everything you apply afterwords really goes into the skin.
The Rejuvenating Serum has Spanish Lavender, which has similar effects to Botox, and smooths the look of lines. This technology gives you the topical effects of botox. By using this regularly, we hear from clients. that you may need botox less often.
The Retinoic Nutrient Face Oil is another favorite. This is like a multi-vitamin treatment with fatty acids, omegas, antioxidants and minerals. It’s like putting a multi-vitamin supplement on your skin.
The Restorative Eye Creme is a wonderful solution for fine lines and wrinkles.
Thank you! Ordering!