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New Reply in Customer Support
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Broken Summer fridays
I bought a summer Friday’s lip butter balm on January 3, and I’ve been lightly using and I have been noticing leaking, so I was looking at the tube and relised the whole base is ripping off. I don’t understand how this happens with just light usage and I am disappointed because it hasn’t even been t...
Re: Broken Summer fridays
NEWCOMER I INSIDER
Reply: Same thing happened to me!! This is unacceptable for the price we are paying. I love this product but hate this packaging.  
Same thing happened to me!! This is unacceptable for the price we are paying. I love this product but hate this packaging.  
New Reply in Customer Support
Broken Summer fridays
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Re: Broken Summer fridays
MOD INSIDER
Reply: @daheechoi, I'm sorry to hear this! If this was purchased in-store, I recommend inquiring with your local store directly to see if ...read more
@daheechoi, I'm sorry to hear this! If this was purchased in-store, I recommend inquiring with your local store directly to see if they can assist.
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New Reply in Customer Support
How to file a complaint
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Re: How to file a complaint
MOD INSIDER
Reply: Hi @Eli249, I'm so sorry to hear about your experience and appreciate you reaching out. I'd recommend calling the number on the ba ...read more
Hi @Eli249, I'm so sorry to hear about your experience and appreciate you reaching out. I'd recommend calling the number on the back of the card to learn if they're able to help with providing the full card number.
New Reply in Trending at Sephora
Monthly Favorites: January 2026 Edition!
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Re: Monthly Favorites: January 2026 Edition!
HALL OF FAMER V INSIDER
Reply: Ooouh, you have some beauties here @AlexBT; I picked up a Patrick Ta balm in one of the deeper shades. I'm intrigued by your pick ...read more
Ooouh, you have some beauties here @AlexBT; I picked up a Patrick Ta balm in one of the deeper shades. I'm intrigued by your pick of Paula's Choice serum - I am a fan of glutathione and who am I to say "pass" to brightening my mug and fading discoloration?!! 😉 How long have you been using it? Is it part of your AM and PM routine? Tell the deets on this fave of your. 😍 Hope you are having a great 2026 - cheers to a "new year, same fabulous you!!" btw, for some beauty-related resolutions, check out Beauty Goals for 2026 along with what folks share here.
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New Reply in Trending at Sephora
BEAUTY NEWS 2.0
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Re: BEAUTY NEWS 2.0
BOSS IV INSIDER
Reply: @itsfi Ulta has so many K-beauty brands in their Marketplace already, I'm not surprised Sephora is following suit. I'm interested ...read more
@itsfi Ulta has so many K-beauty brands in their Marketplace already, I'm not surprised Sephora is following suit. I'm interested to see which ones they'll carry.
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New Reply in Wellness Warriors
Working Towards Wellness: January 2026
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Re: Working Towards Wellness: January 2026
HALL OF FAMER V INSIDER
Reply: Yes, yes, yes @Shosh85!!! Every little bit of sleep counts. I often wish we could have nap time as part of the daily routine!  Oh ...read more
Yes, yes, yes @Shosh85!!! Every little bit of sleep counts. I often wish we could have nap time as part of the daily routine! 💤 Oh, these shower steamers!! One of my favorite finds from Target. Gives me a spa like experience without having to pay spa prices. 🤣
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New Reply in Haul Stars
🥂Cheers to a month of greatness! January Hauls 2026
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Re: 🥂Cheers to a month of greatness! January Hauls 2026
ICON V INSIDER
Reply: @lmaster Is the longevity cream scented? ...read more
@lmaster Is the longevity cream scented?
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New Reply in Haul Stars
Beautylish Lucky Bag 2026
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Re: Beautylish Lucky Bag 2026
ICON V INSIDER
Reply: Regular fair/light Value $238 Water bottle and avocado not included in total.  
Regular fair/light Value $238 Water bottle and avocado not included in total.  
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New Reply in Makeup Is Life
Capsule Makeup Collection Challenge 2026
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Re: Capsule Makeup Collection Challenge 2026
HALL OF FAMER V INSIDER
Reply: YSL Captivating Dunes is a beauty @PDXXXX (as is Over Brun and Stora Dolls - suuuuure, they look awfully similar to one another .. ...read more
YSL Captivating Dunes is a beauty @PDXXXX (as is Over Brun and Stora Dolls - suuuuure, they look awfully similar to one another ... but that can be said of many relatives 😉). Oooouh, I very much love the curated quad, PDXXXX 😍 Thank you much for the swatches, they're gorgeous.
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New Reply in Customer Support
Summer Fridays defected
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Re: Summer Fridays defected
NEWCOMER I INSIDER
Reply: Me too!! This is so crazy I’m so sad I love this product. It’s not normal for this price to break so easily.  
Me too!! This is so crazy I’m so sad I love this product. It’s not normal for this price to break so easily.  
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New Reply in Customer Support
Former employee needing W2
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Re: Former employee needing W2
NEWCOMER I INSIDER
Reply: @LaurieBT it’s on now! Thanks for replying ...read more
@LaurieBT it’s on now! Thanks for replying