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Post in Skincare Aware

Store and Customer Service Complaint

Unfortunately, I was not able to return the item I bought being the Watermelon Glow Bestseller skincare package. I had two issues. In the package was the Watermelon Glow Ultra Fine Mist and I had a hard time opening the skincare product since the product was incredibly difficult to open and it spilt into my sink. The girl did not believe me and said it was impossible for that to happen. I even told them at the store and the director that one of the skin products gave me a rash and my skin even burned, since it’s too concentrated and it doesn’t work on my skin and to my surprise they were not able to do anything. 

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