Your Basket is Empty
Sign in to see items you may have added previously.
See samples, rewards and promotions in .

Item Added to Basket

Free Shipping!

You're only $50.00 away from Free Shipping.

Post in PLAY! by SEPHORA

PLAY! by SEPHORA Invitation FAQs

PLAY! by SEPHORA has some exciting news to share with you. Starting in May 2016, we’re expanding PLAY! to the lower 48 states and giving our PLAY! boxes a makeover!


For those of you already on the waitlist as of April 8th, 2016, we will be sending out invitations in waves until all available spots are filled. Invitations will be sent based on when you joined the waitlist. Spots are still limited, so please act quickly if you receive an invitation. As a reminder, when you receive your invitation to join, be sure to enter the same email address used to join the waitlist. If you don’t receive an invitation this time around, or you joined the waitlist after April 8th – don’t worry! As more spots open up each month, we’ll continue to send out invitations on a rolling, first come, first served basis.


If you would like to join the waitlist, please enter your email by visiting You will be included in future months’ invitations.


Q: When will invites be sent out to people who are on the waitlist?

A: The first wave of invitations for signup will be sent during mid-April 2016. They will continue to be sent out in monthly increments as the program grows.


Q: Where does PLAY! by SEPHORA ship?

A: PLAY! by SEPHORA is currently only available in the U.S. and can ship to any address in the contiguous 48 states.


Q: If I do get an invite, am I guaranteed a box?

A: Box quantities are limited each month. If you are invited to subscribe to PLAY! by SEPHORA, please redeem your invitation and claim your spot as soon as possible so that you don’t miss out on that month’s box.


Q: Will Canadians have an opportunity to subscribe?

A: PLAY! by SEPHORA is not currently available in Canada; however, we will keep you posted on any plans for expansion.


Q: I am a US resident and do not live in one of the contiguous 48 states. When will PLAY! be available to me?

A: We are currently exploring ways to expand our shipping capabilities to Alaska, Hawaii, Puerto Rico and US Military Bases. We'll be notifying clients as soon as we have an update and apologize for any inconvenience this has caused.


For more PLAY! by SEPHORA FAQs please visit the following link>

Re: PLAY! by SEPHORA Invitation FAQs

Anyone else charged $12 +tax instead of $10 +tax like my original receipt said for this box?

Re: PLAY! by SEPHORA Invitation FAQs

i got charge $10+ tax. weird.

Re: PLAY! by SEPHORA Invitation FAQs

Thanks for the info! I called the Rouge line and she was even confused to why I was charged $12. I received a refund for the difference and they will pass it along to the department that handles the subscriptions to make sure it doesn't happen again. Smiley Happy

Re: PLAY! by SEPHORA Invitation FAQs

I got charged $10 - not including tax. I'd call the rouge line tomorrow and ask what's up.

Re: PLAY! by SEPHORA Invitation FAQs

Thank you for the info! It's really weird because when I click on my order details it says $10 but then my subtotal changes. I will be contacting them tomorrow. Smiley Happy



Re: PLAY! by SEPHORA Invitation FAQs

I think they must have expanded to texas because I'm in the Dallas/Fort Worth area and just got an invite today.

Re: PLAY! by SEPHORA Invitation FAQs

I got an invite today and I'm in Austin! Yay Texas!


Re: PLAY! by SEPHORA Invitation FAQs

I live a hour away from Dallas and I just got an invitation today as well. I'm glad they didn't forget about their customers down in the south.

Re: PLAY! by SEPHORA Invitation FAQs

I got an invitation too and I'm from Houston -  debating if I should subscribe or not, from the video I already have most of the trial sizes they displayed...


Re: PLAY! by SEPHORA Invitation FAQs

Me too - on both invite and Houston. To be honest I was more exited over the invite than I was about the $50 epic apology. Mostly because I understood missing out on the rewards. Missing out on this because of demographics would have broke my heart.

Re: PLAY! by SEPHORA Invitation FAQs

This is a test run in a small market (s) with a limited number of participants to work out the kinks and to see how they should proceed. They are not sending out invitations to every Sephora shopper (Rouge or not) in these markets. I don't know how Sephora is selecting the participants but if all goes according to plan, they will expand the service. 

Re: PLAY! by SEPHORA Invitation FAQs

I KNOW this is a test run in limited markets with limited participants, BUT:


Why didn't I get an invite???  Thanks for pissing me off Sephora!  I just spent my puppies' kibble money on 4 more lipsticks and this is how you say thanks?  I am taking my business to Target.

Re: PLAY! by SEPHORA Invitation FAQs

i internet love you

Re: PLAY! by SEPHORA Invitation FAQs

Don't forget to return the lipstick! Smiley Happy

Re: PLAY! by SEPHORA Invitation FAQs

After licking them all so they can't be returned. 

Re: PLAY! by SEPHORA Invitation FAQs

Will someone receiving the Beta Box start a new thread for Box Sharing (thread titles cannot be changed, so tacking it onto one the current threads does not really work)? We have a general box sharing thread, but I think Sephora should have its own. On top of the fact that it will be huge once it goes national, I think it will appeal to more Sephora clients than any of the other beauty boxes. I'd start it myself, but my city is not a part of the Beta program. Thanks!

Re: PLAY! by SEPHORA Invitation FAQs

I will do it NC!

Re: PLAY! by SEPHORA Invitation FAQs

I'd love to start one but I wouldn't even know what to name it or what to say lol

Re: PLAY! by SEPHORA Invitation FAQs

I would title it:


Sephora Play Subscription Box Reviews


In the thread, I would write:


Share photos and reviews on your Sephora Play Subscription Boxes here. If you're looking for reviews on any other box, look here: 


The subscription program is only offered by invitation at the moment. If you have not received an invite, you can join the waiting list here: 


I do not have control over who receives invitations (whether they live in test cities or not), but I will edit this once the program opens to new groups.


If you want more information on the program or have questions not related to someone's box review, please visit this thread: 


Hopefully, the cross link keeps the Sephora box separate from other reviews. 


Feel free to copy and paste if you want. I want to see all the boxes, so it could say anything, and I would still read it.

Re: PLAY! by SEPHORA Invitation FAQs

Re: PLAY! by SEPHORA Invitation FAQs

2nd invite for me as well and yet there are no spots available immediately after opening invitation. Not cool Sephora!! 

1 Reply