Benefit Gimme Brow Recall - September Box

[mintjuleps]

Benefit is recalling the Gimme Brow Eyebrow Gel that we received in the September Play Box.  Should we be concerned if we used it?  Is the mini that we received included in the recall?  

[Indy701]

Eek!  Thank you for the post. Another reason to avoid benefit. I had my niece throw hers out. 

[bellinasf]

What were the previous reasons to avoid Benefit?

[embobly]

They also recently did a collab with Jeffree Star, who is a known racist.

[Indy701]

They test on animals. I never buy their stuff but it sometimes ends up in the play box I get my niece.  Luckily this got her to want to end it so instead she will get to order products from companies we trust. 

Fyi - I emailed Sephora and they responded very quickly and fairly resolved.  

[HelloWorldItsMe]

Thank you for posting about this. I contacted Sephora chat line. The person I "spoke" to was very nice. Thank you again.

[Ash10rl]

what did they do about the issue?! I'd really like to know

[mintjuleps]

They were able to help me too!

[annypoo]

I got a gimme brow a few months back from an ulta set. How do I find out if its affected? 

[JaneanBT]

Hi @annypoo,

I would contact Benefit for more information.

Best Wishes,

Janean

[suzyo]

This is from the Benefit website. I know it doesn't answer everyone's questions but it's info straight from Benefit.

[Anonymous]

Just don’t get it in your eyes and stick to the brows, no worries. When washing your face use a makeup remover to remove brow product so it doesn’t come in contact with your eye. I’m glad they said the issue but it’s nothing to be paranoid over. If I’d purchased it and sold it to someone then I’d have a problem but only then.

[liv545]

😳

[Ash10rl]

that is very upsetting and concerning!!! Sephora, are we getting our money refunded or getting sent a replacement product?!

[JaneanBT]

Hi @Ash10rl,

I will be sending you a private message to better assist you.

Best Wishes,

Janean

[Kaalan]

The mini we got in Sept is included. See my full post. Heads up guys... recall on all gimme brow products by benefit since January. See article: https://www.glamour.com/story/benefit-gimme-brow-recall As per this Reddit thread, if you got a play box with the gimme brow gel, they are supposedly giving refunds for that month. I'm not the one that wrote it, but it's about halfway down the thread. https://www.reddit.com/r/MakeupAddiction/comments/7923j9/psa_voluntary_recall_of_benefits_gimme_brow... Also, on that thread, lots of talk of pink eye. Might wanna make sure you return those- even Minis and deluxe samples!!!

[sam72]

Just checked mine and it has a sour, rancid smell. 😢

[JaneanBT]

Hi @sam72,

Oh no, I definitely want to look into this for you. I will go ahead and send you a private message. 

Best Wishes,

Janean

[mintjuleps]

Wow!  Thanks for the info!  I'm definitely throwing mine away immediately!  

[07Marie05]

Will we be receiving a replacement item if we received this product in our box? Very disappointed that I now cannot use one of the items I paid for. "Please discontinue use" is not really an adequate answer, Sephora 

[mintjuleps]

Since they didn't address it in their message, I asked about it via the customer service chat and they were able to help me out.  I would recommend doing the same!  They were very helpful.

[liv545]

@mintjuleps so, we should call the Rouge line? Or the Benefit line?