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View activity, savings and benefits
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View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
UPDATE: this thread is closed. Please ask your questions in the new thread here: https://community.sephora.com/t5/Oh-Canada/Sephora-Canada-Site-Product-Update-Thread/m-p/3936771
Hello Canadian BTers!
I'm starting this new thread to act as the official update location of new launches, LE products, and brands that are on coming to the US site but may be launching (and returning) to Sephora's Canadian site at a different time. There are a lot of changes happening in real time over here, and in the spirit of communication, this thread is to keep our BTers abreast of the information we have. This is not going to be everything, and could also be subject to change (and hopefully we won't need this thread forever), but we are working with the Canadian team to get as much information for you as we can.
That being said, we will only be using this thread to speak to dates and info about big upcoming launches, LE products, and brands that are on the US site and are coming to the Sephora.ca site. If you have a question about any of these things, drop it here, and we will do our best to track down the answer for you.
I realize that you guys are feeling all of the feelings right now about the new warehouse move, but this thread is not a venting loop, nor is it a thread to deal with customer service issues (as I don't have any access to our order systems). We've got quite a few of those on the community already (for totes good reason), but I'd like to keep this specific thread informational, if possible.
Okay on to the info! Here's what I know (previous releases in spoiler):
New Launches / LE products
KVD
Restocks
Brands
If you have a question about a new US release or LE product on the .ca site, post it below and I'll try to get you an answer!
Another question:
Will the Canadian site carry Marchesa? It's on sale (at a ridiculously amazing price on the American site) but not available at all for us.
Thanks!
Unfortunately we won't be carrying Marchesa on the Canada site.
Sorry about that!
Katie
Question:
When will the Glamglow Gift Sexy set be available for Canadians? It's been live on the US site for about a week.
These delays are giving me anxiety of holiday sets to come #firstworldproblems
Hey shopaholic15,
The set is now live on the Canada site!
Thanks,
Katie
Questions have not been answered here in over two weeks! Can we please get some answers here?!
I'm particularly interested in the Hourglass Edit palette which is live on the US site (I believe it went live this morning) and the Giorgio Armani Luminous Silk Powder Foundation (which has been live on the US site for weeks and showing OOS on the Canadian site).
FYI - the description for the GA Luminous Silk Powder Foundation is wrong - it is the description for the liquid foundation.
The Hourglass edit palette is live :http://www.sephora.com/ambient-lighting-edit-P400219?skuId=1755925
Also, the .ca should get *most* of the holiday exclusives that the US site will be getting, just not at the same time. We are working really hard on trying to get in stock dates for you guys (it should be easy, unfortunately it's not. :/).
Got it!! Thanks you 🙂
Thanks Candace! Any chance you can tell us what Canada won't be getting?
Generally case by case I can try. Not sure I'll be able to get a whole list. Let me look into it.
Hi! Katie has been doing her very best to answer questions, she just answered one yesterday (I watched her do it) 🙂
We are working with our Canadian partners to get answers. If we haven't posted, it's because we don't have them yet. We appreciate your patience.
Best,
Candace
Thanks for the update, Candace
Hi Candace, Katie!
Could you please advise when Hourglass Edit palette is coming to Canada?
http://www.sephora.com/product/P400219
thanks!
How about bareMinerals products under Blemish Remedy?
if you don't answer our questions, does that mean you probably missed them or are you still looking for the answers?
Anyway, here's another one -- the Sephora black logo gift boxes have not been available for some time. Only the black pouches, but if I am giving a gift, I like the box. Will they be returning soon?
Thank you! 🙂
Hey Jeannie.
We haven't forgotten about you guys and will get answers as soon as we get all the info. I am harassing our partner teams to get answers, which is a process, but I promise we are working on all of your Canada stock questions!
I'm looking into the gift boxes for you. I'll let you know what I hear!
Thanks!
Katie
I just heard back that we won't be offering gift boxes on the site this year but they will be back next year!
Next year, as in January 2016? Or a year from now?
I liked those boxes!
Will the Jimmy Choo "Blossom" perfume be coming back to Canadians?
Hey dreambean,
Unfortunately we won't see Blossom on the .ca site.
Sorry about that!
Katie
Shoooot! That's super disappointing 😧 But thank you very much for letting me know!
Hi Candace!
Do you know if the Philosophy Fresh Cream Body Lotion will be available on the Canadian site?
http://www.sephora.com/fresh-cream-body-lotion-P388647?skuId=1639467
Thanks!