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Post in Makeup Is Life

Counterfeit BoxyCharm Products?

Can we talk about BoxyCharm for a minute?


There’s been buzz about the possibility of Boxy sending out counterfeit products for some time now. I was skeptical at first but the box I got this month changed my mind. It’s to do with the Ciate blush. I was stoked to get it because it’s something that’s been floating around in my online shopping carts for a while now. The biggest appeal was that it did not contain talc. This was confirmed from their website where it explicitly boasted that the product was free of talc. I used the blush for a few days and noticed some bumps/redness starting to pop up on my cheeks. This is strange for me because it’s rare I break out (even during a crazy hormone time). I was researching why this could be and talc came up. Talc is a monster ingredient I diligently avoid because my skin doesn't agree with it.  But the Ciate blush didn’t have talc so it couldn’t have been that…right? Nope. The blush I received was made in China, not Italy like I expected, and the second ingredient listed? Talc. What? How? A quick google search showed me I wasn’t the only one peeved about this. It left me with more questions than answers. I tried contacting their customer service to no avail.


I went further down this rabbit hole and discovered a few more products I received came up as potential fakes/counterfeit. The $150 QMS cream. The authentic version sells for 150 Euro and is 15 ml. The one that came in Boxycharm is 17 ml (?) and had no box, no ingredient list, and no hygiene seal. Suspicious.

Moreover, the cult classic Too Faced BTS mascara was another product under fire. I checked the one I had received and compared it to one bought from Sephora and they are VERY different. The colour of the tube, the stamping, the lip, the brush. And if I recall correctly, that mascara didn’t come with a box either. In my quest for answers I did find statements from Ciate saying they moved their production from Italy to China a few months ago, but suspiciously removed their talc-free claim from their website. Too Faced stated they made a BTS mascara specifically for Boxycharm…perhaps they did so with a lower standard than usual?


I feel so deceived. I have cancelled my subscription. Am I alone in feeling this way? Is this just a conspiracy theory? Has anyone else had something similar to share or something to validate my frustration?

Re: Counterfeit BoxyCharm Products?

Just came across this so thought to share my experience. I have been a member of Boxycharm for quite some years but recently I developed a reoccurring stye in my eye that I could not figure out why it was happening. It would happen only after I wear makeup and I usually have a bare face. I knew it was a makeup product but couldn’t figure out which one. Around the same week, my sister developed a really weird scar on her eyebrow from the brow bar kit that was included in Boxycharm. Rest assured, we both have never experienced something like this and we healed immediately after giving up makeup for few days. Anyway, I did not think much about it and I still want to give Boxycharm the benefit of the doubt. Maybe they are selling expired stuff or I don’t know but now I am a little uneasy. This month I received the First Aid beauty pads and after using them, my upper lip has started burning so I wanted to investigate. I do not have sensitive skin and this is not something that is the norm for me. I first of all, the product did not have an ingredients list and the packaging looks slightly different from the original online at FAB website and Sephora. I will include pictures for y’all thoughts on it. I did unsubscribe because I will not take a chance with my health. I am throwing away all the makeup I received from them. I hope this is just a suspicion and not true.



81B85C09-FDA5-4A6F-BB0A-088C89C179F3.jpegOriginal has ingredient list


3AA55B2E-F55A-4EA7-B21D-5893D3BA83BB.jpegWhat I received in Boxycharm


AF39B354-3C8A-4924-8D16-0B4CD2E5C8DE.jpegNo ingredient list from the one I received in boxycharm


Re: Counterfeit BoxyCharm Products?

If they’re suppose to be the same size and product and there’s no package insert with ingredient list, seems very unprofessional. I don’t know anything about cosmetic labeling laws but is that legal?  Not sure if subscription boxes usually don’t include ingredient list but it would make me very uncomfortable to not know what I’m putting on my face. Maybe if it was a tiny sample size, I’d be more understanding but if the exact size original has ingredients listed, then it’s questionable.  I always read ingredient list first for any chemicals that I like to avoid or minimize.

Re: Counterfeit BoxyCharm Products?

I have a mini of FAB radiance pads from Sephora and the mini from Boxy and they look the same. I cancelled my Boxy because I don't want the PRC eyeshadows or other old stock, like old mascara (gross) but when they sent me dark red lipstick that was just the last straw Smiley Tongue Anyway, those radiance pads have acids so any delicate skin area could burn or sting from them especially if you aren't used to acid exfoliants.

Re: Counterfeit BoxyCharm Products?

I’ve never subscribed but have been tempted to. I never paid much attention where cosmetics is made. After reading comments about Tarte, a brand that I own many products from, I looked at the back of my Tarte Fall Feels palette which I purchased directly from the brand and it says “made in USA.”  At the risk of being judgmental or stereotyping (I do try to be open minded), products from some countries do seem to be better made. For example a brand of socks that I wear are made in both Korea and China. Before buying, I always make sure I’m picking the batch that says made in Korea. The ones made in Korea are such good quality. Workmanship is impeccable.  The ones made in China seem more poorly made with worser materials.  Not just cosmetic industry but many industries farm out to cut labor costs which I wish they didn’t as it leads to less jobs domestically. Think about it, practically all of our drugs are manufactured in India.  I live in the US so perhaps I am US centric but I wish companies didn’t farm out so much. If they’re going to farm out, I would have no country preference if they made sure quality control was consistent and of high standards.

Re: Counterfeit BoxyCharm Products?

I am just beginning to be suspicious of Boxycharm’s authenticity. It has only been within the past few months that I have started to break out in strange painful scaly acne. I seem to have started when Boxycharm started taking the huge change in their boxes and products. Before, I felt sure that Boxycharm was purchasing discontinued products from manufacturers and I was okay with that. I’m not okay with counterfeit products though. 

Counterfeit BoxyCharm Products?

Today I got an Iconic London Day To Slay Eyeshadow Palette in my Boxycharm base box February. I think this is another counterfeit product that boxycharm made in PRC. There are several youtube videos about boxycharm fake products and drama. Here's the ingredients listed in Iconic London website. The palette is supposed to be made in Italy. On my Boxycharm palette it says made in PRC. It's a fraud. I'm going to cancel my subscription.

Re: Counterfeit BoxyCharm Products?

I personally feel that if Ciate London is manufacturing their products in China, they need to drop London from their name. 

Re: Counterfeit BoxyCharm Products?

If you go to 



You'll see the new palette from Boxy was imported from China a few weeks ago. Looks like the same factory that exports Tarte. Now I need to check all my Tarte. GREAT. 

Re: Counterfeit BoxyCharm Products?

Tarte lost me as a customer after their "high performance naturals" bs. Their ingredients are identical to many non "natural" brands. They actually lost a lawsuit and have to pay out now due to their misleading labeling as all natural.

Re: Counterfeit BoxyCharm Products?

Hello. That information was very interesting. You put some doubt on me. So what I did I contacted some companies of the products we get in the subscription boxes such and boxycharm and fabfitfun and I just got a reply this am. This is a copy of the email I got from one of the companies. So I’m good to go and I can trust them.

maybe you can try contacting the companies directly that way there is no misunderstandings and it will give us all peace of mind. But thanks for the info you posted. It really moved me to do my own research  

“Thank you for contacting Elemis Customer Care with regards to your recent subscription box receipts.

I am delighted to confirm that we do partner with these subscription boxes so any products in there from Elemis will be genuine Elemis products.

I do hope this offers some peace of mind with the items you have received. Please let me know if I can be of any further assistance.”

Re: Counterfeit BoxyCharm Products?

Omg I just found out about it and had to throw away a bunch of stuff! It’s infuriating! Especially when they claim the products are authentic! I cancelled both Boxycharm and Ipsy subscriptions since Ipsy is just as guilty.

image.jpgThis nonsense was straight out of China!














Re: Counterfeit BoxyCharm Products?

If you go in the faccia website, they state that they launched the 24 kt gold moisturizer through boxycharm, so it's definitely not counterfeit @JupiterSolo54 it does contain methylparaben which I'm not thrilled about, but I'll still incorporate it a couple times a week to try it out

Re: Counterfeit BoxyCharm Products?

But when they Launched the website a whole bunch of shade happened. They listed on the website everything was paraben and cruelty free... yet the box clearly states parabens. Also compare this ingredient list to higher end 100.00 moisturizers... propelyne glycol shouldn’t be such a large ingredient. You can find the same packaging on Ali baba for 1.70 a tube. The ingredient list is identical less one item. Manny mua wiped it off his face and said it smells like gak slime but they removed that part of his video and called it a meem. I wrote them about the findings of other charmers. Here is the response...

Thank you so much for contacting BoxyCharm! We have received your communication regarding Faccia cosmetics. We will be assigning your email to the team who can further resolve your concern and one of our specialists will be assisting you as soon as possible. We thank you for being a part of the BoxyCharm family!

Re: Counterfeit BoxyCharm Products?

Interesting @kay3344 what did they end up doing?

Re: Counterfeit BoxyCharm Products?

I will follow up when they contact me again Smiley Happy.

Re: Counterfeit BoxyCharm Products?

@kay3344 Im very interested in what they have to say

Re: Counterfeit BoxyCharm Products?

I’m still waiting to hear back again :/.

Re: Counterfeit BoxyCharm Products?

Anastasia Beverly Hills is already produced in China... along with SEPHORA, Smashbox, Urban Decay, Tarte, Too Faced, Becca, It, Elf, Morphe, Pixi, Lorac, Stila, and a ton of other brands that everybody uses. The majority of the cosmetics companies have factories in Asia. Just because a cosmetics company has factories in China doesn’t make them counterfeit. And just because a cosmetics company makes an agreement with a sub box to subcontract part of the manufacturing process also doesn’t make the products counterfeit. Counterfeit means that the products are being produced without the knowledge of the cosmetics company. I absolutely think that the sub boxes should be completely transparent about where the products are being made, but to accuse them of making counterfeit products is ridiculous.

RE: Counterfeit BoxyCharm Products?

I don’t have a subscription but I have heard about this and watched the YouTube video about it. I wanted to purchase some a highlighter on Mercari but after hearing about this I started doing research too. I noticed the mini blushes sent in there box are listed on the website with having talc and but the full size ones do not. If they are making specific products cheaper for sub boxes as well as themselves then that is a shame.

RE: Counterfeit BoxyCharm Products?

I checked an Elemis cream I got in a Boxycharm from a few months ago. This cream actually came in a box so I have a complete ingredient list.I’ve compared it to the ingredient list from the legit product and oh my lanta. It’s shockingly different.


Here’s the ingredient list from Elemis: Aqua/Water/Eau, Glycerin, Glyceryl Stearate SE, Simmondsia Chinensis (Jojoba) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil Unsaponifiables, Dicaprylyl Carbonate, Isononyl Isononanoate, Dimethicone, Cetearyl Alcohol, Coco-Caprylate/Caprate, Polyacrylate-13, Phenoxyethanol, Tocopheryl Acetate (Vitamin E), Stearic Acid, Fragrance (Parfum), Lauryl Laurate, Sodium Benzoate, Xanthan Gum, Glyceryl Polyacrylate, Polyisobutene, Theobroma Cacao (Cocoa) Seed Butter, Potassium Sorbate, Triticum Vulgare (Wheat) Germ Oil, Citric Acid, Daucus Carota Sativa (Carrot) Root Extract, Tocopherol, Chlorella Vulgaris Extract, Glyceryl Acrylate/Acrylic Acid Copolymer, Padina Pavonica Thallus Extract, Disodium EDTA, Polysorbate 20, Sorbitan Isostearate, Ginkgo Biloba Leaf Extract, Hydroxyisohexyl 3-Cyclohexene Carboxaldehyde, Rosa Centifolia (Rose) Flower Extract, Acacia Decurrens Flower Extract, Porphyridium Cruentum Extract, Butylphenyl Methylpropional, Linalool, Citronellol, Cedrus Atlantica Bark Oil, Cuminum Cyminum Seed Oil, Citrus Limon (Lemon) Peel Oil, Limonene, Geraniol, Hydroxycitronellal.


Here’s the ingredient list on the Boxycharm version:

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