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Perfume scent voucher

Hi, I have a perfume scent voucher from two years ago that I just found. It says it is only redeemable at Sephora inside JCPenney. On two occasions I tried to redeem it for one specific scent from the sample scents and it was not in stock at my store so they said to keep coming back and checking. I ended up losing the voucher and now that I’ve found it, there are no Sephora’s in JCPenny. The voucher said it cannot be redeemed online or at individual Sephora stores. What am I supposed to do?

10 Replies

Re: Perfume scent voucher

Hi, I'm having the same problem. 

Re: Perfume scent voucher

@lizzypo909 I will send you a PM. 

Re: Perfume scent voucher

I’m in the same boat. Unable to redeem my SiJCP scent certificate. Help!!

Re: Perfume scent voucher

HI @ambermah I'll send you a PM.

Re: Perfume scent voucher

@sierravarney I will send you a PM for more information. 

Re: Perfume scent voucher

I am having the same problem. 

Re: Perfume scent voucher

Hi @zaihil,

 

I'll send you a message shortly so I can look into this further.

 

Best regards,

Laurie

Re: Perfume scent voucher

Can I also get help on the same issue. I have a cologne voucher that I’d like to redeem. Thank you. 

Re: Perfume scent voucher

@rahuldesai I'm sorry to hear that you are having trouble.  It looks like I'm unable to send you a PM. Please contact us by phone at 1-877-SEPHORA or by chat here>https://www.sephora.com/beauty/customer-service and a Beauty Advisor will be happy to help. 

Re: Perfume scent voucher

Can you pls help me with same issue. I have a scent voucher that I’d like to redeem if possible?

 

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