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Post in Customer Support
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unlink phone number from old accounts

I had some old accounts associated with my phone number so when i go into the store and put in my number it pulls up all the accounts — was wondering if there was a way to unlink the phone numbers from the other accounts. i also do not have access to login to them. 

3 Replies

Re: unlink phone number from old accounts

Yes, i also need help

Re: unlink phone number from old accounts

Hi @CarrieElla,

 

We're happy to help! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and phone number, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

 

Best regards,

Laurie

Re: unlink phone number from old accounts

@kieliz I will send you a PM to help. 

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