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Post in Customer Support

shipping address different than billing address. still placed order

Hi

My country does not appear on the list where Sephora delivers. I placed an order with shipping address in Maryland, Severn. However the billing address is from Pakistan. I ordered online. (P.S I checked the option of billing address same as shipping address since Pakistan wasnt showing on list). Sephora accepted my order and amount has been deducted from my account as well. I want to confirm if this is acceptable and i didn't do anything wrong. M skeptical about my money going to waste. Please help and reply asap?

Re: shipping address different than billing address. still placed order

Hi @Sjay01,

 

To successfully place orders on our website, the billing address must be based in one of the following countries: Argentina, Australia, Bahrain, Brazil, Canada, China, Denmark, France, Germany, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Korea, Malaysia, Mexico, New Zealand, Norway, Russia, Saudi Arabia, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, UK, Ukraine and Venezuela.

The billing address entered on your order must match with the information your financial institution has. Shipping addresses must also be based in the United States, Canada, South Korea, Japan, United Kingdom, Netherlands, Germany or Norway. Please check back with us as we are frequently expanding our shipping locations.

To view our International Sephora websites, please visit the link below.

http://www.sephora.com/international-websites

 

Stay Fabulous,
Zanna
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