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Post in Customer Support
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Anonymous Insider

return

I got a contour pallet by kat von d last year and after 2 uses knew for sure it would be way to dark for my skin. I never got a chance to return it because I live a hour from any sephora stores. am I still able to return it? I am making a trip next week and figured it was worth a try. I dont have the recipet anymore but i got the item on my rewards card. thanks 🙂

Re: return

Hi @Anonymous,

 

I am very sorry that this item did not work out for you. Sephora does not take back items after 90 days of purchase. I am very sorry for the inconvenience caused. For more information regarding our return policy, please visit this link here> https://www.sephora.com/returns-exchanges. Thanks! 

 

Best Wishes,

 

Janean

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