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Post in Customer Support
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emails are in french for some reason

Hey, for some reason all my insider and promotional emails are in french. I do not speak french of love in a french speaking province of canada. all my preferences are also in english. 

Re: emails are in french for some reason

@2pider, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message your registered email address and a screenshot of one of the emails you received, I'll look into this.

 

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

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