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Post in Customer Support
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changing shipping address

I accidentally used an old address when I placed my order. Is there any possible way to change it?
3 Replies

Re: changing shipping address

Hi @Lilylolcheers I will send you a PM to help with this. 

Re: changing shipping address

@Lilylolcheers the only way is to contact the shipping company right away to intercept the package and have it delivered to a different address for a fee or you can hold it at a UPS or Fedex store near you at no charge. It depends on the shipping carrier. 

Re: changing shipping address

@Lilylolcheers I'm pretty sure the only way to do that is to contact the company once it ships. Depending on where you are, your package might be delivered by UPS, USPS or OnTrac (not sure about FedEx). I think with UPS if you have an account with them you can get it delivered to a different address for a fee. The others I'm not sure about.

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