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199,536 Posts
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Re: YSL ROUGE PUR COUTURE Vernis À Lèvres Glossy Stain #SephoraGiveaway
I agree to all terms and conditions
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Re: YSL ROUGE PUR COUTURE Vernis À Lèvres Glossy Stain #SephoraGiveaway
i agree to all terms and conditions
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CANADIAN VIB 10% OFF...
THE CODE I WAS GIVEN TO GET 10% OFF DOES NOT WORK FOR ME.. SAYS ITS ONLY
FOR US.. BUT I LIVE IN CANADA AND I WAS GIVEN THIS CODE HERE IN A
CANADIAN SEPHORA STORE.. PLS HELP
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Sorry Madam31! That offer is able to be applied to Canad...
Sorry Madam31! That offer is able to be applied to Canadian orders at
this time, but you can use it in the store.
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Returning Item No Longer Sold?? HELP!
Hello there!I have two Urban Decay items I purchased within the past
couple of months. They are completely un-used and still in their
original packaging! I would be thrilled if I could return them for...
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Hi Lildragron. I would recommend contacting your nearest...
Hi Lildragron. I would recommend contacting your nearest store directly
for more information on what they will need to process your return >
http://www.sephora.com/store-locations-events?mediaId=16400021
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how do i order if i live in england please. thanks
hi, i am from london, uk and ur website doent allow me to order outside
ur region, plz help
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Hi Rekhanshu. Sephora.com does not ship internationally,...
Hi Rekhanshu. Sephora.com does not ship internationally, but you can
order directly from Sephora France > www.sephora.fr
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Hi LabellaV. I will be happy to help and will send you a...
Hi LabellaV. I will be happy to help and will send you a message for
your info 🙂
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HELP WITH VIB EVENT PAGE
Hi I'm a VIB but can't access the VIB events page it says I don't have
sufficient privileges to access the page pls help! Thanx!
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Re: HELP WITH VIB EVENT PAGE
Thanks for letting us know Sarinana09! I have forwarded your information
and that should be fixed within the next few business days. 🙂
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Re: HELP WITH VIB EVENT PAGE
Hi, where is the VIB events page located? I can't seem to find it within
the site. Thanks!
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5 year anniversary promotion (5x the points) and obtaining VIB status
Will points obtained through your 5 year anniversary promotion (5x the
points on purchases thru 10/17) be applicable towards obtaining VIB
status?I needed some 200 more points to obtain VIB for next y...
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VIB status is not determined by your number of Beauty Poi...
VIB status is not determined by your number of Beauty Points, rather it
is determined by dollar amount spent in a calendar year. You have to
spend $350 in a calendar year, how many beauty points you g...
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email giftcard
Hi.My friend bought for me a $200 email giftcard a day ago but I have
yet to recieve it.
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Hi Wildlove, Oh no! I'll be glad to help you with that....
wildlove wrote: Hi. My friend bought for me a $200 email giftcard a day
ago but I have yet to receive it. Hi Wildlove, Oh no! I'll be glad to
help you with that. I'll send you a message right now to request some
more information. Thank you.
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Any sales coming up for Canadian shoppers?
Hi, I heard that there will be no Friends and Family sale this year
(please correct me if I'm wrong) and it's being replaced by the spin to
win. But as a Canadian shopper, I can't take advantage of th...
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HI Summergirl, If you are referring to the Employee App...
HI Summergirl, If you are referring to the Employee Appreciation
discount that is a chance for Sephora employees to reach out and say
thank you to their personal networks. We’re reserving some amazing...
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Re: HI Summergirl, If you are referring to the Employee App...
I have to express my confusion at the lack of employee acknowledgment of
last year's "Friends & Family" sale, where a 20% off coupon code was
provided. It was not called Employee Appreciation last yea...
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My beauty insider card number
Can someone help me figure out how to take my beauty insider card and
link it to my online accout. When I registered it signed me up for a new
one and I want to use my old one. Thanks
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Hi Cwynne, You will not be able to link your accounts t...
cwynne wrote: Can someone help me figure out how to take my beauty
insider card and link it to my online account. When I registered it
signed me up for a new one and I want to use my old one. Thanks H...
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Re: VIB 90 session with Personal Shopper offer
There are some apps that should never be allowed to be created....Ok, my
lengthy question summarized into 1....with this offer, does the appt
have to be with the person listed as the "Personal Shopper...
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Re: VIB 90 session with Personal Shopper offer
I got mine in my email as well. Are they all for the same location (NY)
or did VIB's receive invites for the locations closet to them that are
offering the promotion?
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Re: VIB 90 session with Personal Shopper offer
Hi Elizabeth 1972,They're based on location because I live in Indiana.
There just happened to be on my invite because that particular store has
hired a consultant to occupy that position.I was informe...
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Re: VIB 90 session with Personal Shopper offer
Hi Canseethruu. I recommend giving the store a call directly to see if
they are able to set up an appointment for you with someone else.
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Annoyed and disappointed
I made an on-line order in August and still have not received even
though it says shipped and paid, it doesn't even have a tracking number,
not that those have ever worked for me. I am disappointed that an order
could be lost like that.
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Hi Anna444, I'm sorry to hear that you did not receive...
Hi Anna444, I'm sorry to hear that you did not receive your package.
I'll send you a message right now to research your account/order. Thank
you for your patience.
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No VIB e-mails or access :(
I have VIB status but haven't received any e-mails from Sephora about
it. I tried accessing the VIB Board too but it says I don't have
sufficient privilege, even though it says VIB next to my Account ...
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Hi Girlnextdoorr, I'm sorry that you have not been rece...
Hi Girlnextdoorr, I'm sorry that you have not been receiving our VIB
emails and that you do not have access to our VIB board. I'll send you a
message right now to research your account!
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Can you allow Candain gift cards to be used online for th...
Can you allow Candain gift cards to be used online for the Canada
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Re: Can you allow Candain gift cards to be used online for th...
Hi Zaynlover, Currently only credit cards can be used as payment for
orders to Canada and gift cards must be used in store. So sorry about
that but I'll forward your request in the hopes that this may be offered
in our future. Thanks!
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Beauty Insider Points: US and international
Hello,I made a purchase a couple months ago in the US just for a couple
points. I'm now in Poland and made another purchase at the local Sephora
but didn't have my card and they gave me a new one to r...
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Sorry Adibben! Our rewards program in the U.S./Canada is...
Sorry Adibben! Our rewards program in the U.S./Canada is separate from
our international rewards programs and we are not able to combine the
points
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How can I combine my two beauty insider card points onto one card?
I have two cards with points. I would like to combine all points so that
I only need to keep one card. Thanks!
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Hi Emckay. I will be happy to help with that. I will se...
Hi Emckay. I will be happy to help with that. I will send you a message
to help.
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How Can I link my online profile to my Beauty Insider Card?
I have asked this question previously and was told I would receive a
private message to help me but I never received that mesage. I would
desperately appreciate any help to link my Beauty Insider Card to my
online account. Thank you!
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Hi Audreyfair. I sent you a message to help :)
Sorry Audreyfair! For some reason I am unable to send you a message. I
will send you an email to help instead.
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