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201,159 Posts
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Re: Lost gift card after used it
Hi, a while ago you placed a block on my card. thanks. but now I need it
UNBLOCKED as I have it (can provide card number an and PIN - @LaurieBT
we have a private message which i cannot reply to but yo...
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1 Reply
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Re: Lost gift card after used it
@gpatel I will be happy to look into this for you. Can you please send
me a PM with your gift card number?
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Theft from Sephora warehouse out of control
I am gutted to be ending my relationship as a high-spending client with
Sephora. Across recent orders, I’ve experienced: 1. A confirmed delivery
failure (package left visibly at night despite instruct...
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1 Reply
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Re: Theft from Sephora warehouse out of control
@caitlincb I'm sorry to hear about this experience and I'll be happy to
take a look. It looks like your private messages are currently turned
off. Please send me a private message with your order numb...
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Pedido no recibido
Hicimos un pedido el 9 de Marzo en Sephora brickell city center, no
recibimos el correo ni el producto, pero si el cargo, fueron 2 Dior glow
veil primer, Puede estar a nombre de Luis Gomez o Fabella Machado, pero
no tenemos ningún correo.
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1 Reply
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Re: Pedido no recibido
@MariaTorres92 We will be happy to look into this for you. It looks like
your private messages are currently turned off. Please send me a private
message with your registered email address or you can ...
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Order marked delivered but not received – no resolution after multiple contacts
Hi, I placed an order on April 10 that was marked as delivered, but I
never received it. The package was left outside the building entrance
instead of being delivered to my apartment, and no attempt w...
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Closing my account for good after Sephora's horrible customer service
I have been shopping at Sephora for over a decade without any issues.
After saving up for years I finally ordered myself a Dyson Airwrap. I
was so excited to get my order, so imagine my shock when I o...
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Re: Closing my account for good after Sephora's horrible customer service
@ThranduilisFab I'm sorry to hear that and I will be happy to take a
look. It looks like your private messages are currently turned off.
Please send me a private message with your order number. You ca...
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2 Replies
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Re: Closing my account for good after Sephora's horrible customer service
The website won't let me message you
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1 Reply
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Re: Closing my account for good after Sephora's horrible customer service
@ThranduilisFab I sent you a message. Can you please reply to the
message with the information requested so I can look into this for you?
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Former Employee needing W2
Hi, I am a former employee of Sephora and I need my W2 to file my taxes.
I have been reaching out to the local store that I worked for, as well
as the email and phone number you provided on the website, but I could
not get any help. Please help me.
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Re: Former Employee needing W2
@Marzia2 I'm happy to help with this. It looks like your private
messages are currently turned off. Please send me a private message with
your email address. You can adjust your account settings (the ...
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3 Replies
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Re: Former Employee needing W2
Please let me know if you are reading my msgs-- I need your help
urgently. thank you
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0 Replies
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Re: Former Employee needing W2
I just tried to msg you but it does not allow me. my email address is
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1 Reply
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Re: Former Employee needing W2
@Marzia2 I have removed your email from your post and I have sent you an
email for further assistance.
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gift card
so I was playing games and surveys for money and I got about like five
dollars (so far) I think of gift cards, but now Idk how to check the
balance and I cant tell if that means I lost the money...somebody please
help!
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W-2 Form
Hello,I have not yet received my W-2 form from Sephora, and I’m also
unable to locate it on the employee platform.I’ve checked my account
thoroughly, as well as my mailing address on file, but it does...
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3 Replies
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Re: W-2 Form
@pel2026 It looks like your private messages are currently turned off.
Please send me a private message with your email address. You can adjust
your account settings (the gear icon) on a desktop or mobile web
browser, not the app.
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2 Replies
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Re: W-2 Form
@keelybt thank you so much for reaching out quickly. For some reason, it
doesn't allow me to message you. Although I have opened up my private
messages. Is it possible for you to reach out to me through there?
Appreciate the help, thank you !!!
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1 Reply
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W2 Help
Former Sephora employee was let go due to pandemic. I haven’t received
my W2 and have tried reaching out to FSC payroll numerous of time and no
response. Deadline is coming up any suggestions of what I should do?
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21 Replies
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Re: W2 Help
I’ve tried contacting Payroll and reaching out to my old store but I’m
not getting help with someone who can email me my W-2. Anyone have any
numbers to call besides the Sephora number?
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1 Reply
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Re: W2 Help
@AwreonSmiley It looks like your private messages are currently turned
off. Please send me a private message with your email address. You can
adjust your account settings (the gear icon) on a desktop or mobile web
browser, not the app.
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Re: W2 Help
I'm also an employee and haven't been able to obtain a copy of, even
though it's the companies responsibility, by law, to hold onto tax
information for four years. Let me take you down all the avenues...
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1 Reply
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Re: W2 Help
Hi I was also a previous employee and have not received my W2 and it is
about to be time to do my taxes. can someone please help me get a copy
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Re: W2 Help
Hey, I’m also having issues contacting support, I am trying to request
my w-2 but still no response
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Re: W2 Help
Hello, I'm also having trouble contacting payroll through the email, is
there an alternative to getting my W2?
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Re: W2 Help
Hi Laurie, I am a former employee who lost w2 from 2019 and need it to
provide proof of income. Can you please PM me as to how I can get a
another?
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Re: W2 Help
Haven't received my W2 yet either and CAN'T find a place that will help
me (not even ex-employer store). Please help me.
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Re: W2 Help
Hi @Anonymous, I'm sorry to hear this and I'll send you a message to
assist. Best regards, Laurie
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