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Post in Customer Support
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Where’s my order?!

I ordered a product I’ve been wanting for months during the Sephora sale, on 10/31. It was supposed to be delivered by 11/3, and it still “hasn't been picked up by the carrier?” 

I tried to call customer service but after waiting for 15 min, and the machine stating my call will be answered in less than 1 minute the entire time, I hung up. I don’t see any other way to contact customer service?! I’ve never had issues with Sephora shipping before and of course it happens when I order something I’ve wanted for months!

 

What are my next steps?

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Re: Where’s my order?!

@stevie32 I'm sorry to hear that! I will send you a PM. 

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