Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

What happens to a product when it is returned

What happens to a product when it is returned? 

 

Thanks Makeuppiggy

Hello makeuppiggy,    When I worked in a Sephora store we...

Hello makeuppiggy, 

 

When I worked in a Sephora store we would always set aside all returns in a separate bin that would later be sorted, damaged out,and returned to the brands. 🙂 Rest assured no used, damaged or open items are returned to the sales floor! I hope this helps you. 

Luv&Lipgloss, Diana

View solution in original post

One of the Beauty Talk Moderators posted that the returne...

One of the Beauty Talk Moderators posted that the returned items are sent back to the manufacturers.

2 Replies
Conversation Stats
  • 2 replies
  • 2089 views
  • 5 Hearts Given
  • 3 Contributors